about us: we're thecovalentbond, a performance focussed digital marketing agency based in London with of 25-30 people working across search (organic, paid and AIO), media, content, CRO, CRM and automation for clients including Samsung, Collinson, Shake Shack, Evewell and Future Forum. our senior team has built and sold agencies before, we care a lot about our culture, and have been enjoying rapid growth over the past couple of years.
about the role: this is a full time role based in our London office (WC1X 9AA), with a minimum of three days in the office. the salary range is 30 - 45k (depending on experience). CRM is a growing service we're offering clients because it connects so well with the performance marketing activity we run. we have active projects right now (so if you could start immediately, that's a plus!), but also a number of opportunities for us to grow into this area with our wider client base. this makes the role an exciting variation of delivery, proposition development, strategy and growth.
about you: we want someone interested in both the thinking and the doing parts of the role, who's worked with HubSpot before. you may have 5+ years experience and have managed 100+ CRM campaigns, or just be a year or two into your journey but keen to grow and learn more about how it connects to other channels. either way, we'd love to chat. If you've had experience in the performance marketing side, that's also interesting to us, as well as if you have broader interest in automation and have used tools like GA4, Zapier, Make or n8n and Slack,
what you'd own:
- strategy: how, when and why the client should be talking to their audience
- platforms: onboarding configuring and running the platform (hubspot etc)
- segmentation: audience logic and automation so right message meets the right person
- campaigns: design and ship campaigns to meet the clients objective
- reporting: build dashboards and reporting to connect CRM to commercial outcomes
how your success shows up
- commercials: we're able to grow retainers by adding CRM services
- strategy: clients have a clear CRM direction, not a pile of disconnected sends
- hubspot: accounts are clean, well built and trusted by the team
- segmentation: the right people get the right message, and the data backs it up
- automation: journeys that used to be manual no longer are
- reporting: CRM's contribution to leads and revenue is visible, not assumed
how to apply
if this sounds like you, email with your CV, a short note on why this and why us, and if you have one an example of CRM work you've done and what it was meant to achieve.
