Duty Manager

Duty Manager

Full-Time 26100 - 31900 Β£ / year (est.) No working from home possible
The Courthouse Hotel

At a Glance

  • Tasks: Deliver exceptional front office service and supervise daily operations.
  • Company: Join the prestigious 5-star Courthouse Hotel in London.
  • Benefits: Competitive salary, career growth, and a vibrant work environment.
  • Other info: Be part of a renowned establishment with high standards.
  • Why this job: Enhance guest experiences and lead a dynamic team in hospitality.
  • Qualifications: Experience in guest services and strong leadership skills.

The predicted salary is between 26100 - 31900 Β£ per year.

Job

Title: Duty Manager An exciting opportunity has arrived to join our 5-star property at The Courthouse Hotel, London .

We are currently recruiting for experienced Assistant Financial Controller to join the team.

About the role We are seeking a dedicated and experienced Duty Manager to join our dynamic team in the hospitality sector.

The ideal candidate will possess exceptional phone etiquette and a strong background in guest services, ensuring that all individual and guests are handled efficiently and professionally.

As a key member of our team, you will play a vital role in enhancing the guest experience and maintaining the high standards of our establishment.

Key accountabilities and tasks related to the Duty Manager role include: Delivered exceptional front office service in line with hotel standards to maximise guest satisfaction.

Supervised daily front desk operations, including check-in/out, billing, audits, and shift handovers.

Led, trained, coached, and motivated the Front Office team to maintain high service standards.

Managed guest enquiries, complaints, VIP arrivals, groups, and special requests professionally...

Duty Manager employer: The Courthouse Hotel

As a Sky Terrace Bar Supervisor/Bartender at our luxury 5-star hotel, you will thrive in a vibrant and dynamic work culture that prioritises excellence and employee satisfaction. We offer competitive benefits, opportunities for professional growth, and a supportive environment where your contributions are valued, making it an ideal place for those seeking a rewarding career in hospitality.

The Courthouse Hotel

Contact Details:

The Courthouse Hotel Recruitment Team

We think you need these skills to ace Duty Manager

Phone Etiquette
Guest Services
Front Office Operations
Check-in/Check-out Procedures
Billing Management
Auditing Skills
Shift Handover Management