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- Tasks: Lead a dynamic showroom team to exceed sales targets and deliver exceptional customer experiences.
- Company: Join The Cotswold Company, a rapidly growing brand with a passion for quality furnishings.
- Benefits: Enjoy 25 days holiday, private healthcare, and fantastic discounts on products.
- Why this job: Be an inspiring leader in a vibrant environment while shaping the future of retail.
- Qualifications: 3+ years in retail management, strong communication skills, and a passion for design.
- Other info: Embrace a culture of inclusivity and wellbeing, where your contributions truly matter.
The predicted salary is between 30000 - 42000 £ per year.
Great news and an exciting opportunity to work in a new retail store coming to Kingston very soon. The Cotswold Company are looking for a Showroom Manager.
As a member of the Showroom Management Team, you will have a minimum of 3 years Retail Management or Supervisory experience. The showroom team will naturally look to you as a role model, as you will be engaging, positive and inspiring. You love nothing more than working with your team to develop and motivate them to be the very best they can be, to meet and exceed targets and to take a genuine pride in the new showroom and our beautiful furnishings, brand, and the services we offer. All of this will positively impact our customers' experience and you'll love being part of that!
Responsibilities
- Delivering and exceeding all agreed sales budget plans and KPIs, including the follow-up of leads/quotes, whilst being fully accountable for the showroom, through influence of the P&L.
- Using your natural charm and retail sales experience to move sales forward. Be an inspirational leader within your showroom.
- Lead the team to drive profitable sales through strong product knowledge and effective selling techniques.
- Create opportunities for others by developing and nurturing your team by introducing new skills, stretching them through goals, coaching, training, and providing regular feedback.
- Create a culture in your showroom of collaboration.
- Delivering an exceptional customer service experience; demonstrating and setting the standard of what exceptional looks like.
- Ensure the showroom is merchandised in accordance with the agreed layout plan and VM guidelines whilst maintaining high standards of merchandising.
- Reporting on showroom performance weekly with clear analysis of results and solutions for any challenges faced through clear written and oral communication.
- Plan, implement and measure the success of new ranges that arrive in your showroom, ensuring profitability per square foot of floor space including quarterly range reviews.
- Work with buying team to ensure you have appropriate levels of stock to maximise sales.
- Full accountability of stock control; always maintaining accuracy.
- Collaborate and work with other Showroom Managers and teams within Retail and head office to help shape our business, sharing of best practices and learning from others.
- Identify local opportunities and understand what our competitors are doing to remain competitive within the market.
- Present and lead your business through regular showroom visits with the Retail Operations Manager; highlighting the wins and the opportunities to drive your business forward.
- Work with the Implementation Department for the general maintenance of your showroom.
- Manage the teams' rotas to ensure optimal scheduling to meet demand for peak trade and key retail dates.
- Ensure the performance management of your team is consistent, relevant and engages key stakeholders within the process (Retail Operations Manager, People Team).
- Monitor individual and team targets and address any areas of concern through coaching and mentoring.
- Comply with Health & Safety standards to provide a safe environment for both team and our customers.
- Ensuring cash handling procedures are adhered to and accurately completed daily.
- Management of payroll using the I-Trent payroll system, to make certain the team is paid accurately and in a timely manner.
Qualifications
- A genuine interest in furnishings and design.
- A passion for our brand.
- Commitment to help shape our business.
- Self-motivated and commercially driven to reach KPIs and sales targets.
- Lots of enthusiasm and the curiosity to ask questions and learn.
- Be resilient and adaptable to change.
- Ability to bring a team together through inspiration, motivation, and a sense of team spirit.
- A want to find better ways to do things.
- A commitment to always providing excellent customer service.
- Proven communication skills to build rapport and engagement with colleagues and customers.
- Good motivation and time management skills.
- The ability to write and present information.
- The drive to hit or beat your showroom targets every time without compromising on service standards.
Benefits
- 25 days holiday per year + statutory public holidays.
- Company pension.
- Death in Service benefit.
- Medical and Dental Insurance.
- Private Healthcare.
- Great discounts on our products 50% personal and 25% for family & friends.
- Help@Hand - total wellbeing support for colleagues and their family members as well as everyday discounts.
- Cycle to work scheme.
- Access to Health & Wellbeing guidance and support.
- Access to discount platform.
- Your birthday day-off!
- Paid volunteering day each year.
We genuinely care about our teams and continually strive to create an inclusive and diverse workplace where we celebrate our differences, and our people can truly be themselves and feel like they belong. Our team's wellbeing is our priority, and we pledge to live by our value of Constantly Caring by looking after each other, being approachable and attentive to each other's needs and providing a space where everyone feels safe to ask for help and support and receives kindness and understanding in return.
Applicants should already possess the appropriate Right to Work in the UK as The Cotswold Company does not offer sponsorships.
Showroom Manager employer: The Cotswold Company | B CorpTM
Contact Detail:
The Cotswold Company | B CorpTM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Manager
✨Tip Number 1
Get to know the company inside out! Research The Cotswold Company, their values, and what makes them tick. This way, when you walk into that showroom, you can chat confidently about how your experience aligns with their mission.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might just land you a recommendation when it comes time to apply.
✨Tip Number 3
Show off your leadership skills! Think of examples from your past roles where you’ve inspired a team or exceeded targets. Be ready to share these stories in interviews to demonstrate your fit for the Showroom Manager role.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you note expressing your enthusiasm for the role. It shows you’re genuinely interested and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Showroom Manager
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for furnishings and design shine through. We want to see that you genuinely care about our brand and what we do!
Tailor Your Experience: Make sure to highlight your retail management experience in a way that aligns with the responsibilities of the Showroom Manager role. We love seeing how your past experiences can contribute to our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to communicate your skills and achievements, as this will help us understand your fit for the role quickly.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at The Cotswold Company | B CorpTM
✨Know Your Stuff
Make sure you have a solid understanding of the Cotswold Company's products and values. Familiarise yourself with their furniture styles and customer service approach. This will not only help you answer questions confidently but also show your genuine interest in the brand.
✨Showcase Your Leadership Skills
As a potential Showroom Manager, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've motivated and developed your team in previous roles. Highlight specific instances where your coaching led to improved performance or sales.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenges. Think about past experiences where you successfully managed difficult situations, such as resolving customer complaints or achieving sales targets under pressure.
✨Ask Thoughtful Questions
At the end of the interview, be ready to ask insightful questions about the showroom's goals, team dynamics, and company culture. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
