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- Tasks: Connect with customers and help them find their perfect furnishings.
- Company: Join The Cotswold Company, a vibrant and customer-focused brand.
- Benefits: Enjoy up to 33 days holiday, great discounts, and health perks.
- Why this job: Be part of a dynamic team and make a real impact on customer experiences.
- Qualifications: Passion for customer service and an interest in furnishings required.
- Other info: Flexible part-time hours with opportunities for personal growth.
The predicted salary is between 10 - 12 £ per hour.
Representing The Cotswold Company and performing a variety of customer service tasks, we are looking for a fabulous Showroom Sales Advisor, who can build relationships with customers and close sales. Working 12 hours per week you will be expected to be available for weekends and bank holidays on a rota basis. You will be responsible for connecting with our customers, using your natural ability to understand and interpret their individual preferences and needs and guiding them to the furnishings that they are going to enjoy and love for many years.
You will bring transferable retail customer service skills; it will be amazing if you have worked in the UK furniture and homewares market and will be engaging and highly passionate about our brand, products, and the services we provide. Our Sales Advisors bring energy, are self‑motivated, have great communication skills and an interest in talking to our customers. You will possess a professional yet personable attitude and able to excel when working individually, towards set objectives and goals, as well as working well as part of our dynamic and ambitious team to meet collective showroom targets.
Responsibilities- Providing a friendly, helpful and personalised customer experience by being knowledgeable about products and interested in furnishings
- Driving profitable sales through strong product knowledge, effective selling techniques
- Delivering/exceeding all agreed targets and KPIs
- Spotting potential cross selling and upselling opportunities
- Ensuring the showroom is merchandised in accordance with the agreed layout plan and always presented to a high standard, including cleaning when necessary
- Implementing and ending sales promotions and displays within defined timeframes
- Maintaining the stockroom
- Love talking to our customers, a genuine interest in people
- A genuine interest in furnishing and design
- Energetic and self‑motivated
- A drive to smash targets with proven sales experience
- Exceptional customer service skills gained from being in a previous Customer Service role
- Effective verbal and written communication skills
- Manages challenging situations in a calm and appropriate manner
- Approachable
- Working with kindness and understanding of other peoples needs
- Positive, can‑do approach
- Up to 33 days holiday per year (inc. Bank Holidays) pro‑rated for part‑time colleagues
- Great discounts on our products
- Membership of Perkbox discount platform
- Healthcare Cash Plan
- Cycle to work scheme
- Death in service benefit
- Access to Health
Showroom Sales Advisor employer: The Cotswold Company | B Corp™
Contact Detail:
The Cotswold Company | B Corp™ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Sales Advisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Cotswold Company. Understand their products and values so you can show off your passion for their brand during your chat.
✨Tip Number 2
Practice your sales pitch! Think about how you would approach a customer in the showroom. Role-play with a friend or family member to get comfortable with discussing products and closing sales.
✨Tip Number 3
Show your personality! When you’re in the interview, let your genuine interest in furnishings and design shine through. Be yourself and connect with the interviewer – they want to see your energy and enthusiasm!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Showroom Sales Advisor
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for customer service and furnishings. A bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the Showroom Sales Advisor role. Highlight any relevant experience you have in retail or customer service, especially if it’s in the furniture and homewares market. We love seeing how your skills match what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be on your way to joining our fabulous team!
How to prepare for a job interview at The Cotswold Company | B Corp™
✨Know Your Products
Before the interview, make sure you familiarise yourself with The Cotswold Company's product range. Being able to discuss specific items and their features will show your genuine interest in furnishings and design, which is crucial for a Showroom Sales Advisor.
✨Show Off Your People Skills
Prepare examples of how you've successfully interacted with customers in previous roles. Highlight your ability to build relationships and provide exceptional customer service, as this is key to succeeding in this position.
✨Demonstrate Your Sales Savvy
Think of times when you've met or exceeded sales targets. Be ready to share these experiences during the interview, as it will showcase your drive to smash targets and your effective selling techniques.
✨Be Ready for Role-Playing
Expect some role-playing scenarios where you might need to demonstrate how you'd handle a customer interaction. Practising these situations beforehand can help you feel more confident and show off your approachability and problem-solving skills.
