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- Tasks: Lead a dynamic team to exceed sales targets and deliver exceptional customer service.
- Company: Join The Cotswold Company, a B Corp™ committed to sustainability and community.
- Benefits: Enjoy 25 days holiday, private healthcare, and great discounts on products.
- Why this job: Be part of a passionate team shaping the future of home furnishings.
- Qualifications: Retail experience, strong communication skills, and a passion for design.
- Other info: Opportunities for ongoing development and career progression in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Showroom Assistant Manager role at The Cotswold Company.
Job reference: TCC000722
Date posted: 09/01/2026
Application closing date: 23/01/2026
Location: Kingston
Salary: competitive
Package: great benefits
Contractual hours: 38
Basis: Full time
Job category/type: Retail Showrooms
Responsibilities:
- Delivering and exceeding all agreed sales budget plans and KPIs, including the follow‑up of leads/quotes, whilst being fully accountable for the showroom, through influence of the P&L.
- Using your natural charm and retail sales experience to move sales forward; be an inspirational leader within your showroom.
- Lead the team to drive profitable sales through strong product knowledge and effective selling techniques.
- Create opportunities for others by developing and nurturing your team; introduce new skills, stretching them through goals, coaching, training, and providing regular feedback.
- Create a culture in your showroom of collaboration.
- Delivering an exceptional customer service experience; demonstrating and setting the standard of what exceptional looks like.
- Ensure the showroom is merchandised in accordance with the agreed layout plan and VM guidelines whilst maintaining high standards of merchandising.
- Reporting on showroom performance weekly with clear analysis of results and solutions for any challenges faced through clear written and oral communication.
- Plan, implement and measure the success of new ranges that arrive in your showroom, ensuring profitability per square foot of floor space including quarterly range reviews.
- Work with buying team to ensure you have appropriate levels of stock to maximise sales.
- Full accountability of stock control; always maintaining accuracy.
- Collaborate and work with other Showroom Managers and teams within Retail and head office to help shape our business, sharing best practices and learning from others.
- Identify local opportunities and understand what our competitors are doing to remain competitive within the market.
- Present and lead your business through regular showroom visits with the Retail Operations Manager; highlighting the wins and the opportunities to drive your business forward.
- Work with the Implementation Department for the general maintenance of your showroom.
- Manage the teams rotas to ensure optimal scheduling to meet demand for peak trade and key retail dates.
- Ensure the performance management of your team is consistent, relevant and engages key stakeholders within the process (Retail Operations Manager, People Team).
- Monitor individual and team targets and address any areas of concern through coaching and mentoring.
- Comply with Health & Safety standards to provide a safe environment for both team and our customers.
- Ensuring cash handling procedures are adhered to and accurately completed daily.
- Management of payroll using the I-Trent payroll system, to make certain the team is paid accurately and in a timely manner.
Qualifications:
- A genuine interest in furnishings and design.
- A passion for our brand.
- Commitment to help shape our business.
- Self‑motivated and commercially driven to reach KPIs and sales targets.
- Lots of enthusiasm and curiosity to ask questions and learn.
- Be resilient and adaptable to change.
- Ability to bring a team together through inspiration, motivation, and a sense of team spirit.
- A want to find better ways to do things.
- A commitment to always providing excellent customer service.
- Proven communication skills to build rapport and engagement with colleagues and customers.
- Good motivation and time management skills.
- Ability to write and present information.
- The drive to hit or beat your showroom targets every time without compromising on service standards.
Benefits:
- 25 days holiday per year + public holidays.
- Company pension.
- Death in Service benefit.
- Medical Insurance.
- Private Healthcare.
- Great discounts on products – 50% personal and 25% for family & friends.
- Birthday day off.
- One paid volunteering day off per year.
- Cycle to work scheme.
- Access to Health & Wellbeing guidance and support.
- Ongoing development and career progression.
Who are we?
Over 25 years ago, we opened our first showroom at Bourton‑on‑the‑Water in the heart of the Cotswolds. This very special patch of rural England taught us the importance of creating timeless, understated furniture and accessories that bring homes to life.
Our values:
- Happiest together.
- Always authentic.
- Passion for progress.
- Inspiring others.
- Constantly caring.
We genuinely care about our teams and continually strive to create an inclusive and diverse workplace where we celebrate our differences, and our people can truly be themselves and feel like they belong. Our teams' wellbeing is our priority, and we pledge to live by our value of Constantly Caring by looking after each other, being approachable and attentive to each other’s needs and providing a space where everyone feels safe to ask for help and support and receives kindness and understanding in return.
Applicants should already possess the appropriate Right to Work in the UK as The Cotswold Company does not offer sponsorships.
Showroom Assistant Manager employer: The Cotswold Company | B Corp™
Contact Detail:
The Cotswold Company | B Corp™ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Assistant Manager
✨Tip Number 1
Get to know the company inside out! Research The Cotswold Company, their values, and what makes them tick. This way, when you walk into that interview, you can show off your knowledge and passion for their brand.
✨Tip Number 2
Practice your pitch! Think about how your experience aligns with the role of Showroom Assistant Manager. Be ready to share specific examples of how you've led teams, driven sales, and delivered exceptional customer service.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips on the interview process and what it’s really like to work at The Cotswold Company.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s just good manners!
We think you need these skills to ace Showroom Assistant Manager
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for furnishings and design shine through. We want to see that you genuinely care about our brand and the role you're applying for!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the responsibilities listed in the job description. We love seeing candidates who take the time to connect their background to what we do.
Be Clear and Concise: In your written application, clarity is key! Use straightforward language and structure your thoughts well. This helps us understand your ideas and showcases your communication skills, which are super important for this role.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Showroom Assistant Manager position. We can’t wait to hear from you!
How to prepare for a job interview at The Cotswold Company | B Corp™
✨Know Your Stuff
Make sure you brush up on your product knowledge before the interview. The Cotswold Company values strong product understanding, so be ready to discuss their offerings and how you can leverage that knowledge to drive sales.
✨Show Your Leadership Skills
As a potential Showroom Assistant Manager, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've inspired and motivated teams in the past, and think about how you can create a collaborative culture in the showroom.
✨Customer Service is Key
Exceptional customer service is at the heart of this role. Be prepared to share specific instances where you've gone above and beyond for customers, and how you plan to set the standard for service excellence in the showroom.
✨Be Ready to Analyse Performance
The role involves reporting on showroom performance, so come equipped with ideas on how to measure success and tackle challenges. Think about how you would approach analysing results and presenting solutions to improve sales and customer experience.
