Business Analyst – IT Location: Norwich / hybrid (home and office) Reporting to: Head of Change Contract: Permanent, full time We make furniture built to last. Solid wood, honest design, and a 15-year guarantee that says what we think of it. We've grown from a small catalogue business into a premium British home brand with showrooms across the country - and we're still growing. Our Change team sits at the centre of how the business improves. As Business Analyst you'll look at how we work end to end, operational, financial and technological, and find the better way. You'll be the honest broker between the business, design and technical teams. You'll run the workshops, shape the requirements, and make sure everyone knows what good looks like before a line of code is written. Leading discovery workshops and translating what you hear into clear, tested, well-documented requirements with proper value analysis, a shared definition of success and MoSCoW prioritisation. Championing Agile ways of working — Scrum and Kanban — and helping run stand-ups, sprint planning and retrospectives. Working with business Product Owners to build sound business cases, and keeping governance in good order: roadmaps, RAID, RACI and RFP. Supporting process roll-out from design through to delivery, with clear maps, models, training and end-user documentation (Confluence, Visio and the like). Partnering with our software QA team on acceptance criteria, user-acceptance testing and technical system test plans. Staying flexible when the unexpected lands — weighing up blockers and prioritising them sensibly. Around two years' experience in a similar business analyst role. A good understanding of IT systems and the software development lifecycle. Confidence with business project tools such as Jira, Confluence or Monday.com. Strong analytical thinking and commercial awareness. Certified Agile Business Analyst. Experience writing business cases and tracking benefits. Experience working in Agile environments. Competitive Salary dependent on experience ~25 days holiday + bank holidays ~ Hybrid working — 40 hours per week across home working & working at our Norwich office ~25% staff discount on our furniture, increasing to 50% after successful completion of probation ~ Pension ~ Wellbeing support ~
Locations
Business Analyst Full Time Permanent in Norfolk, Norwich employer: The Cotswold Company | B Corp™
The Cotswold Company is an exceptional employer that values its people and promotes a collaborative work culture, especially in the role of Business Analyst. With a commitment to sustainability as a certified B Corp, employees enjoy competitive salaries, generous holiday allowances, and hybrid working arrangements that foster work-life balance. The company also prioritises employee growth through training opportunities and a supportive environment, making it an ideal place for those seeking meaningful and rewarding careers in a thriving industry.
Contact Details:
The Cotswold Company | B Corp™ Recruitment Team
