At a Glance
- Tasks: Engage with customers, provide personalised service, and drive sales in our showroom.
- Company: Join The Cotswold Company, a vibrant brand passionate about furnishings.
- Benefits: Enjoy up to 33 days holiday, great discounts, and a birthday day off!
- Other info: Perfect for those looking to develop retail skills while working Saturdays.
- Why this job: Be part of a dynamic team and make a real impact on customer experiences.
- Qualifications: Energetic, self-motivated, and have a genuine interest in furnishings and design.
The predicted salary is between 12 - 15 £ per hour.
Representing The Cotswold Company and performing a variety of customer service tasks, we are looking for a fabulous Showroom Sales Advisor who can build relationships with customers and close sales, working 8 hours per week on a Saturday. You will be responsible for connecting with our customers, using your natural ability to understand and interpret their individual preferences and needs and guiding them to the furnishings that they are going to enjoy and love for many years.
You will bring transferable retail customer service skills; it will be amazing if you have worked in the UK furniture and homewares market and will be engaging and highly passionate about our brand, products, and the services we provide. Our Sales Advisors bring energy, are self-motivated, have great communication skills and an interest in talking to our customers. You will possess a professional yet personable attitude and able to excel when working individually, towards set objectives and goals, as well as working well as part of our dynamic and ambitious team to meet collective showroom targets.
Main responsibilities:
- Providing a friendly, helpful and personalised customer experience by being knowledgeable about products and interested in furnishings
- Driving profitable sales through strong product knowledge, effective selling techniques
- Delivering/exceeding all agreed targets and KPIs
- Spotting potential cross selling and upselling opportunities
- Ensuring the showroom is merchandised in accordance with the agreed layout plan and always presented to a high standard, including cleaning when necessary
- Implementing and ending sales promotions and displays within defined timeframes
- Maintain a tidy showroom and recycling waste where appropriate
Qualifications, Skills and Experience:
- Love talking to our customers, a genuine interest in people
- A genuine interest in furnishing and design
- Energetic and self-motivated
- A drive to smash targets with proven sales experience
- Exceptional customer service skills gained from being in a previous Customer Service role
- Effective verbal and written communication skills
- Manages challenging situations in a calm and appropriate manner
- Approachable
- Working with kindness and understanding of other people’s needs
Benefits:
- Up to 33 days holiday per year (inc. Bank Holidays) – pro-rated for part-time colleagues
- Great discounts on our products
- Membership of Perkbox discount platform
- Cash Plan
- Cycle to work scheme
- Access to Health & Wellbeing guidance and support
- Paid volunteering day each year
- Birthday day off!
Applicants should already possess the appropriate Right to Work in the UK as The Cotswold Company does not offer sponsorships.
Saturday Sales Advisor in Chelmsford employer: The Cotswold Company | B Corp
The Cotswold Company is an exceptional employer that values its employees by fostering a vibrant and supportive work culture. As a Saturday Sales Advisor, you will enjoy a range of benefits including generous holiday allowances, product discounts, and access to health and wellbeing support, all while working in a dynamic team that encourages personal growth and development. Located in a friendly showroom environment, you'll have the opportunity to connect with customers and make a meaningful impact on their home furnishing choices.
Contact Details:
The Cotswold Company | B Corp Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Saturday Sales Advisor in Chelmsford
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including The Cotswold Company | B Corp, may even transition seasonal workers into permanent positions if you impress them!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like The Cotswold Company | B Corp that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at The Cotswold Company | B Corp will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about The Cotswold Company | B Corp and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at The Cotswold Company | B Corp
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at The Cotswold Company | B Corp, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at The Cotswold Company | B Corp!
