At a Glance
- Tasks: Lead engaging communication strategies to promote digital transformation and foster team collaboration.
- Company: Trinity House, a maritime charity dedicated to the safety of mariners.
- Benefits: Generous pension scheme, annual leave, bonus, and cycle to work scheme.
- Other info: Join a diverse team committed to equity and professional growth.
- Why this job: Make a real impact in a dynamic role that champions digital change and teamwork.
- Qualifications: Degree in communications or related field; experience in engagement and digital tools.
The predicted salary is between 38996 - 44406 € per year.
Fixed Term (24 months)
Location: Harwich
Salary: £38,996.00 - 44,406.00 per annum pro rata (Successful candidate will be appointed on the starting salary of this range)
Hours: 24 hours per week
Trinity House works for the benefit and safety of all mariners as a General Lighthouse Authority and maritime charity. Our people are central to our reputation as a leading maritime organisation, as is our commitment as an employer to developing the skills, capabilities and potential of our workforce.
About the Role
We’re looking for a proactive and people-focused Communication & Engagement Officer (part-time, fixed-term) to play a key role in delivering our Digital, Data and Technology (DDaT) Programme. You will lead practical, frontline-focused communication and engagement that drives awareness, understanding and adoption of new digital ways of working. This is a hands-on, people-focused role, ensuring engagement is inclusive, two-way and shaped by operational teams across vessels, depots and offices.
Key Responsibilities
- Deliver and continuously improve a practical communication and engagement approach that supports awareness, understanding and adoption.
- Ensure messaging is clear, accessible and relevant to both frontline and office-based teams, embedding two-way engagement and feedback.
- Build strong relationships across operational, leadership and office-based colleagues, including leading on-site and face-to-face engagement.
- Establish and manage a User Champion Network to support adoption, testing and insight.
- Deliver coordinated, multi-channel communications (digital, face-to-face and offline), tailored to different audiences.
- Work with programme teams to drive change and build digital confidence through practical, user-focused engagement.
- Gather and use feedback (e.g. champions, surveys, engagement activity) to improve delivery and measure effectiveness.
- Provide governance and act as a trusted advisor on engagement, managing risks and promoting open, consistent communication.
About you Experience & Skills
- Experience delivering communication and engagement in complex programmes or transformation environments.
- Strong experience using digital collaboration tools (e.g. Microsoft 365 / Teams) alongside offline channels.
- Experience engaging frontline or operational staff.
- Experience managing champion or ambassador networks.
- Excellent stakeholder management and influencing skills.
- Ability to translate complex information into clear, practical messaging.
- Understanding of change and adoption principles.
- Experience in a digital transformation environment (desirable).
Qualifications
- Educated to degree level in a relevant discipline (e.g. communications, marketing, journalism or business) or equivalent experience.
- Professional membership (e.g. CIPR or CIM) or relevant certification (desirable).
What do we offer
- Membership in the Civil Service Pension Scheme, with generous employer pension contribution.
- Generous annual leave entitlement.
- Annual Bonus.
- Cycle to work scheme.
We welcome qualified individuals to apply and we look forward to reviewing your applications for this exciting opportunity. We are committed to equity within a respectful, diverse and inclusive environment.
If you are interested in applying for this position, please complete the online application process, by submitting your CV along with a supporting statement, evidencing how you meet the role requirements.
Communication and Engagement Officer employer: The Corporation of Trinity House Deptford Strond
Trinity House is an exceptional employer, dedicated to the development and well-being of its workforce. Located in Harwich, we offer a supportive work culture that values inclusivity and collaboration, alongside competitive benefits such as a generous pension scheme and annual leave. As a Communication and Engagement Officer, you will have the opportunity to grow your skills in a meaningful role that directly impacts the safety and efficiency of maritime operations.
Contact Detail:
The Corporation of Trinity House Deptford Strond Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Communication and Engagement Officer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. Building relationships can open doors that a CV alone can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how your skills align with their mission. This will help you stand out as a candidate who truly gets them.
✨Tip Number 3
Practice your communication skills! Since this role is all about engagement, being able to articulate your thoughts clearly and confidently will be key during interviews and networking.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining our team and contributing to our mission.
We think you need these skills to ace Communication and Engagement Officer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Communication and Engagement Officer role. Highlight relevant experience, especially in communication and engagement within complex programmes. We want to see how your skills match what we're looking for!
Craft a Strong Supporting Statement:Your supporting statement is your chance to shine! Use it to clearly demonstrate how you meet the role requirements. Be specific about your experiences and how they relate to the responsibilities outlined in the job description.
Showcase Your Digital Skills:Since this role involves digital transformation, don’t forget to showcase your experience with digital collaboration tools like Microsoft 365 or Teams. We’re keen to see how you’ve used these tools to engage with teams effectively.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and ensures you don’t miss any important details about the role!
How to prepare for a job interview at The Corporation of Trinity House Deptford Strond
✨Know Your Audience
Before the interview, research Trinity House and understand their mission and values. Tailor your responses to show how your experience aligns with their commitment to communication and engagement, especially in a maritime context.
✨Showcase Your Communication Skills
Prepare examples that highlight your ability to deliver clear and accessible messaging. Think of situations where you’ve successfully engaged frontline staff or managed champion networks, as these are key aspects of the role.
✨Demonstrate Digital Savvy
Familiarise yourself with digital collaboration tools like Microsoft 365 and Teams. Be ready to discuss how you've used these tools in previous roles to enhance communication and engagement, particularly in complex programmes.
✨Engagement is Key
Think about how you can foster two-way engagement. Prepare to discuss strategies you've implemented in the past to gather feedback and improve communication efforts, as this will resonate well with the role's responsibilities.
