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For Companies At a Glance
- Tasks: Join our team to deliver top-notch cleaning for premium serviced apartments.
- Company: We are a leading provider of high-quality serviced apartments in Southampton and Poole.
- Benefits: Enjoy a competitive pay, company pension, and on-site parking.
- Why this job: Be part of a friendly team that values attention to detail and guest satisfaction.
- Qualifications: Must have a UK driving licence, own car, and 2+ years in housekeeping.
- Other info: Flexible hours with opportunities for seasonal work and travel.
Objective of the Position
Driving Licence and own car essential for the Housekeeper role. Please do not apply if you do not have your own car.
Our Housekeeper position will be committed to providing high quality cleaning and housekeeping that maintains our reputation as the go to place for premium serviced apartments. You will work as part of a team to deliver the highest standards of cleanliness in preparation for guest check in\’s.
We have apartments in Southampton Ocean Village area and need to drive to our storage unit for supplies and linen for turnaround cleans and service cleans. We have holiday homes in Poole, Dorset and the role will require travel to Poole on an ad hoc basis.
Relationships
Responsible to:
Operations Manager
Internal Relationships:
Housekeeping, Operations and Guest Services
External Relationships:
Guests, Suppliers, Outsourcing providers,
Duties and Responsibilities
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Provide a first-class cleaning service across all apartments, leaving the property looking perfect in all areas ready for guest arrivals.
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Work with our employed housekeepers to ensure timely change overs.
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Providing the highest standard cleaning service across all properties, including:
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Keep facilities and common areas clean and maintained
- Vacuum, sweep and mop floors
- Clean and stock kitchens
- Clean and stock bathrooms/ toilets
- Clean up spills with appropriate equipment
- Collect and dispose of rubbish
- Replenish linen and make up beds to brand standards
- Properly clean upholstered furniture
- Ensuring a high attention to detail when cleaning
- Reporting any maintenance issues immediately to the relevant team
- Ensure change over plans are checked and adapted to for each guest i.e high chairs, travel cots etc
Performance Criteria
The Housekeeper will be successfully fulfilling the requirements of the position when:
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The standard of work is in line with The Corporate Housing Partnership brand and quality standards.
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Maintenance issues are reported in a timely fashion, as required.
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The housekeeper is pulling together with the other members of the housekeeping team (whether in-house or outsourced) to create a positive and friendly working environment.
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There are minimal instances where the Guest Experience and Operations Executive requires work undertaken to be re-worked.
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Training is attended regularly to ensure that best practice cleaning processes are adopted and followed.
Person Specification
- UK driving licence and own car essential
- Previous experience in a high-end hotel/ holiday rental cleaning environment
- High attention to detail
- A positive and can-do attitude
- The ability adhere to standards and procedures
- An ability to be flexible with working hours
- Excellent professional appearance and positive interpersonal skills
- Flexibility towards seasonal working arrangement
Essential experience:
2 + years in Housekeeping environment
2 + years working in holiday rental or serviced apartment sector
2 + years working in high quality accommodation
Job Types: Full-time, Permanent
Pay: £12.50-£13.50 per hour
Expected hours: 25 – 30 per week
Benefits:
- Company pension
- On-site parking
- Referral programme
Experience:
- Housekeeping: 2 years (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
Reference ID: TCHP-HK-SO-2025
Housekeeper/Cleaner employer: The Corporate Housing Partnership Limited
Contact Detail:
The Corporate Housing Partnership Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper/Cleaner
✨Tip Number 1
Make sure to highlight your previous experience in high-end hotel or holiday rental cleaning environments during any conversations. This will show that you understand the standards expected in premium serviced apartments.
✨Tip Number 2
Familiarise yourself with the specific areas you’ll be working in, like Southampton Ocean Village and Poole. Knowing the locations can help you discuss logistics and demonstrate your commitment to the role.
✨Tip Number 3
Prepare to discuss your attention to detail and how it has positively impacted guest experiences in your previous roles. Real-life examples can make a strong impression.
✨Tip Number 4
Show your flexibility regarding working hours and seasonal arrangements. Being open about your availability can set you apart from other candidates who may not be as adaptable.
We think you need these skills to ace Housekeeper/Cleaner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping, especially in high-end hotels or holiday rentals. Emphasise your attention to detail and any specific cleaning techniques you are familiar with.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for maintaining high standards of cleanliness. Mention your driving licence and own car, as these are essential for the role. Share examples of how you've contributed to a positive guest experience in previous roles.
Highlight Relevant Skills: In your application, clearly outline skills that match the job description, such as teamwork, flexibility, and a positive attitude. Include any specific cleaning methods or equipment you are proficient with.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at The Corporate Housing Partnership Limited
✨Showcase Your Attention to Detail
As a Housekeeper, attention to detail is crucial. Be prepared to discuss specific examples from your previous roles where your meticulous cleaning made a difference. Highlight how you ensure every corner is spotless and how you follow brand standards.
✨Demonstrate Your Team Spirit
This role requires working closely with other housekeepers. Share experiences that showcase your ability to collaborate effectively within a team. Mention any instances where you helped create a positive working environment or assisted colleagues during busy periods.
✨Discuss Your Flexibility
The job may require flexibility in working hours and travel. Be ready to explain how you've adapted to changing schedules in the past and your willingness to accommodate seasonal demands. This will show your potential employer that you're reliable and adaptable.
✨Prepare for Practical Questions
Expect questions about your cleaning techniques and how you handle various tasks. Brush up on best practices for cleaning different surfaces and managing supplies. Being knowledgeable will demonstrate your expertise and commitment to high-quality service.