Receptionist/Reservationist in St Austell

Receptionist/Reservationist in St Austell

St Austell Full-Time 12 - 16 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Be the friendly face of our hotel, welcoming guests and ensuring their stay is unforgettable.
  • Company: Join The Cornwall Hotel & Spa, a vibrant team in a stunning 43-acre estate.
  • Benefits: Earn £12.50 per hour, enjoy discounted spa access, meals on duty, and tips.
  • Why this job: Experience a dynamic role where no two days are the same and grow your career.
  • Qualifications: Hospitality experience preferred; must be well-presented and calm under pressure.
  • Other info: Flexible shifts available with full-time and part-time options.

The predicted salary is between 12 - 16 £ per hour.

Join Our Reception Dream Team at The Cornwall Hotel & Spa. Are you a people-person who thrives in a fast-paced, fun and dynamic environment? We are on the lookout for an enthusiastic Front of House Host to join our vibrant team here at The Cornwall Hotel, Spa & Estate, where every day brings something new.

5 Shifts Over 7 Days
Enjoy a consistent 5-day working pattern, with shifts covering 7.15am to 3.15pm and 3.15pm to 11pm finishes during our busy seasons.

What Makes This Role Special?

  • Varied and rewarding, no two days are the same
  • Be at the heart of our guest journey, from check-in to chill-out
  • Work with a supportive team in a stunning 43-acre estate
  • Excellent training and genuine opportunities to grow

Perks You'll Love:

  • £12.50 per hour
  • Discounted spa & gym access
  • Meals on duty
  • Tips
  • Friends & family discounts
  • Free on-site parking

If you're well-presented, calm under pressure, and love making people feel welcome, we want to hear from you. Apply today and become part of something truly special.

Job Types: Full-time, Part-time, Permanent
Pay: £12.50 per hour
Expected hours: 16 – 40 per week

Benefits:

  • Additional leave
  • Company events
  • Company pension
  • Discounted or free food
  • Employee discount
  • Gym membership
  • On-site parking
  • Referral programme

Experience: Hospitality: 1 year (preferred)

Work Location: In person

Receptionist/Reservationist in St Austell employer: The Cornwall Hotel Spa & Estate

At The Cornwall Hotel & Spa, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every day is unique and rewarding. Our team enjoys a supportive environment with excellent training and genuine opportunities for growth, all set within our stunning 43-acre estate. With competitive pay, generous perks like discounted spa access, meals on duty, and a strong emphasis on employee well-being, we are dedicated to making your experience here both meaningful and enjoyable.
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Contact Detail:

The Cornwall Hotel Spa & Estate Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Receptionist/Reservationist in St Austell

✨Tip Number 1

Get to know the company! Before you step into that interview, do a bit of homework on The Cornwall Hotel & Spa. Understand their values, what makes them tick, and how you can fit into their vibrant team. This will show you're genuinely interested and ready to be part of their dream team.

✨Tip Number 2

Practice your people skills! As a Receptionist/Reservationist, you'll be the face of the hotel. So, brush up on your communication and customer service skills. Role-play with a friend or family member to get comfortable with common scenarios you might face during your shifts.

✨Tip Number 3

Dress to impress! First impressions matter, especially in hospitality. Make sure you’re well-presented and ready to welcome guests with a smile. It’s all about showing that you can handle the fast-paced environment while keeping it professional.

✨Tip Number 4

Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for joining their fantastic team at The Cornwall Hotel & Spa.

We think you need these skills to ace Receptionist/Reservationist in St Austell

Customer Service Skills
Communication Skills
Attention to Detail
Calm Under Pressure
Teamwork
Time Management
Problem-Solving Skills
Hospitality Experience
Well-Presented
Adaptability

Some tips for your application 🫡

Show Your Personality: We want to see the real you! Make sure your application reflects your enthusiasm and people skills. Use a friendly tone and let your personality shine through, as this role is all about making guests feel welcome.

Tailor Your CV: Don’t just send out the same CV for every job. Highlight your relevant experience in hospitality and any customer service roles you've had. We love seeing how your background fits with our vibrant team at The Cornwall Hotel!

Craft a Catchy Cover Letter: Your cover letter is your chance to make a great first impression. Keep it concise but engaging, and explain why you’re excited about joining our reception dream team. Let us know what makes you the perfect fit for this role!

Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s super easy and ensures we see your application right away. We can’t wait to hear from you!

How to prepare for a job interview at The Cornwall Hotel Spa & Estate

✨Know the Company

Before your interview, take some time to research The Cornwall Hotel & Spa. Understand their values, services, and what makes them unique. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.

✨Showcase Your People Skills

As a Receptionist/Reservationist, your ability to connect with guests is crucial. Prepare examples from your past experiences where you’ve successfully handled customer interactions, especially in high-pressure situations. This will demonstrate your calmness and professionalism under pressure.

✨Dress to Impress

First impressions matter! Make sure you’re well-presented and dressed appropriately for the role. A smart appearance reflects your understanding of the hospitality industry and shows that you take the opportunity seriously.

✨Prepare Questions

At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm and helps you gauge if the role is the right fit for you.

Receptionist/Reservationist in St Austell
The Cornwall Hotel Spa & Estate
Location: St Austell
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