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- Tasks: Deliver excellent customer service and support business development opportunities.
- Company: Join a leading mutual insurance provider with a supportive culture.
- Benefits: Enjoy a 35-hour week, private medical insurance, and generous holiday allowance.
- Why this job: Make a real impact in a community-focused company while developing your skills.
- Qualifications: Insurance experience preferred; strong communication and decision-making skills are essential.
- Other info: Be part of a friendly team with great career growth opportunities.
The predicted salary is between 25000 - 35000 £ per year.
We are looking for someone with insurance experience who is passionate about delivering excellent customer service, has the ability to prioritise tasks and works well as part of a team. This role can bring growth opportunities for the right individual.
Our Insurance Advisors come from all ages and backgrounds and are united in providing a high level of service to our Members and prospects. We pride ourselves on excellent customer care and providing informative, considered responses. As part of our friendly team, you will be supported throughout your career with a comprehensive induction and an ongoing development plan, and be actively encouraged to develop your skills and expertise. Please note, this role will be based at our 'Barn' office near Cullompton.
Skills and Experience- Insurance experience (CII preferred but not essential)
- Being a confident decision maker
- Being adaptable and able to rise to new challenges
- Being ambitious and ready to study for professional qualifications
- Excellent communication skills (written & verbal)
- Have great customer retention and rapport-building skills
- Supporting leadership with new projects and innovations
- Providing a high quality service to all customers by telephone and email
- Recognising and maximising all business development opportunities
- Driving company performance to achieve strategic goals and objectives
Founded by a group of farmers in 1903 to provide cost effective insurance to the community, Cornish Mutual is now one of the leading South West insurance providers. As a mutual, we are a Member-owned business, run for the benefit of our Members (customers) - we don’t have shareholders. Our success is down to our people and our Members – both are at the heart of everything we do.
As an employer we offer a culture that is open and honest and we are supportive and collaborative, to empower individuals to deliver the best outcomes and develop in their careers. Our growth plans are ambitious, and we are looking for passionate people that can help us continue building relationships, supporting each other and that of our communities.
Benefits- 35-hour week, supporting a great work life balance
- Private medical insurance and income protection cover
- 24 days' holiday, increasing to 28 days per year with length of service
Insurance Advisor in Cullompton employer: The Cornish Mutual Assurance Company Ltd
Contact Detail:
The Cornish Mutual Assurance Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Advisor in Cullompton
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to customer service and insurance. We recommend role-playing with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Show your passion for the role! During interviews, share specific examples of how you've delivered excellent customer service in the past. This will help you stand out as someone who truly cares about the job.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Insurance Advisor in Cullompton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your insurance experience and customer service skills to show us you’re the right fit for the role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about delivering excellent customer service. Share specific examples of how you've gone above and beyond for customers in the past.
Showcase Your Communication Skills: Since communication is key in this role, ensure your written application is clear and concise. Use proper grammar and spelling to demonstrate your attention to detail and professionalism.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at The Cornish Mutual Assurance Company Ltd
✨Know Your Stuff
Make sure you brush up on your insurance knowledge before the interview. Familiarise yourself with common terms and concepts, as well as any recent changes in the industry. This will show that you're not just passionate about customer service but also knowledgeable about the field.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about specific situations where you went above and beyond for a customer or resolved a tricky issue. This will demonstrate your ability to provide high-quality service, which is crucial for this role.
✨Be Ready to Discuss Teamwork
Since this role involves working as part of a team, be prepared to talk about your experiences collaborating with others. Highlight instances where you contributed to a team project or supported colleagues, showcasing your adaptability and willingness to help.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, growth opportunities, or how they support ongoing development. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
