Senior Property and Casualty Claims Handler in Truro

We’re looking for an experienced Property and Casualty Claims Handler to join our Claims Team in Truro. This is a varied and rewarding role where you’ll support our Members when they need us most, helping them navigate claims with care, confidence and clear communication.

You’ll manage a portfolio of property, liability and casualty claims from first notification through to settlement, using your technical claims knowledge to make fair, thoughtful decisions and deliver excellent service throughout.

Working closely with colleagues and trusted external partners, you’ll investigate claims, review cover, assess liability and negotiate settlements, always aiming to achieve fair outcomes for our Members.

You’ll also have the opportunity to share your expertise, provide guidance to colleagues and help us keep improving the way we support our Members.

Please note, this is an office-based position, working from our head office in Truro. Some hybrid working may be available after successful completion of a probationary period.

Brief, preliminary interviews - to shortlist candidates - will take place via telephone on Thursday 17th September. Subsequent in-person interviews will be held at our Truro office on Wednesday 23rd September.

All interview timeslots will be allocated on a first come, first served basis.