Personal Assistant to CEO (PA) in Newport, Wales

This is a hybrid role with an expectation of at least three days a week in the office (9am to 5pm) in central Bristol, near Temple Meads station, and up to two days a week remote working.

About The Content Emporium

At The Content Emporium we offer a high level plug-in content marketing support to comprehensively fill the gaps in the skills and resources that large brands have in-house. With a team of 70+ strategic, creative experts, we offer a vast suite of services, including strategy, design, copywriting, social content creation, photography, community management, motion graphics and much more.

Why we are hiring

We currently serve a diverse client base, from FTSE 100 property giant Landsec to national food service group Caterfood. We've retained our largest client, Landsec, for over 17 years and we now run the digital marketing for 30 of their shopping centres and leisure parks including Bluewater and Gunwharf Quays. We have ambitious plans and we need a PA to support the CEO as the company grows.

The role

We’re seeking an organised, proactive and helpful Personal Assistant to work closely with the CEO and help streamline and systemise our administrative tasks. This role requires managing the diary and workload of the CEO and providing lower-level support to six other senior leadership team members. The successful applicant will play a key role in keeping the agency running smoothly by providing high-level executive support.

Key Responsibilities:

• Executive & Administrative Support
  • Provide day-to-day administrative support to the CEO and Senior Leadership Team
  • Prepare, format, and manage documents, reports, presentations, and other business materials
  • Draft emails, letters, and other correspondence on behalf of the CEO
  • Coordinate internal communications and assist with following up on key actions and deadlines
  • Support leadership with ad hoc projects, research, and operational tasks as required
  • Handle sensitive and confidential information with professionalism and discretion
  • Anticipate administrative needs and proactively support the wider business where needed
• Diary, Meeting & Communication Management
  • Manage the CEO’s diary, scheduling meetings, appointments, and travel arrangements
  • Organise and prioritise forwarded emails and communications, ensuring urgent matters are highlighted and actioned promptly
  • Coordinate meetings, including preparing agendas, booking rooms, and circulating relevant materials
  • Take meeting minutes where required and follow up on actions and outstanding tasks
  • Assist with travel bookings, itineraries, accommodation, and related logistics company-wide
• Office & Operations Management
  • Ensure the smooth day-to-day running of the office environment
  • Manage office supplies, equipment, and general operational resources
  • Liaise with suppliers, contractors, and service providers to maintain office facilities and services
  • Organise and maintain office space, ensuring a professional and welcoming environment
  • Greet visitors to the office and assist with deliveries and general front-of-house responsibilities
  • Handle incoming and outgoing post, parcels, and courier arrangements
  • Support process improvements and help maintain efficient internal systems and procedures
• HR & Team Support
  • Assist with onboarding new employees, including coordinating first-day setup, and welcome processes
  • Maintain accurate HR records and act as a point of contact for general staff queries
  • Support the coordination of holiday cover and team scheduling to minimise operational disruption
  • Assist with staff gifting, team celebrations, and employee experience initiatives
  • Work alongside the company’s external HR provider to support wider people processes where required
• Finance & Business Support
  • Assist with processing freelancer invoices, expense payments, and general finance administration in absence of the Finance Manager
  • Provide operational support to the Finance Manager where required
  • Coordinate company purchases, including office equipment, travel bookings, and business-related orders
  • Maintain organised records and assist with administrative tracking tasks
• Events & Culture
  • Support the planning and coordination of company events, team socials, meetings, and celebrations
  • Help foster a positive, organised, and supportive office culture
  • Assist with logistics and coordination for internal and external business events

About you:

The ideal candidate will be:

• Highly organised with excellent attention to detail
• Proactive and capable of anticipating needs before they arise
• Calm under pressure and comfortable managing multiple priorities
• A strong communicator with a professional and approachable manner
• Trustworthy and discreet when handling confidential information
• Comfortable working independently and taking ownership of tasks
• Tech-savvy and confident using standard office software and communication tools
• Adaptable, positive, and willing to support across different areas of the business

Desirable experience:

• Previous experience in an Executive Assistant, Personal Assistant, Office Manager, or Operations Support role
• Experience supporting senior leadership or founders in a fast-paced business environment
• Familiarity with HR administration and finance coordination tasks
• Experience working within a growing SME, agency, or creative business environment is advantageous

Benefits

This is a permanent full time role with a salary of £32,000 per annum. Hours are 9am to 5pm as standard. Part time hours can be considered. All full time employees get 25 days paid holiday per year in addition to all bank holidays. Employees are auto-enrolled into our pension scheme and entitled to Vitality Health Insurance (following successful passing of probation).

The application process

Please submit a CV and cover letter VIA EMAIL. Note we cannot accept Easy Apply applications, and only applications made via email will be considered. Deadline: Tuesday 26th May 2026 (12pm)

Our commitment

We are actively trying to create an inclusive and diverse environment. All applicants will be considered for employment based on suitability for the role alone and without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, neurodiversity or disability status.