At a Glance
- Tasks: Manage client accounts and provide tailored solutions in the energy sector.
- Company: Join a multi-award-winning consultancy focused on sustainability and energy management.
- Benefits: Competitive salary, hybrid working, and clear career progression opportunities.
- Other info: Inclusive workplace with a focus on personal and professional development.
- Why this job: Build meaningful relationships while contributing to clients' Net Zero journeys.
- Qualifications: Experience in account management and a passion for learning about sustainability.
The predicted salary is between 28000 - 31500 £ per year.
Some account management roles are about keeping clients happy; this one is about becoming a trusted adviser. Consultus International is a multi-award-winning consultancy in the fast-growing sustainability and energy management sector, working with some of the most iconic brands in the world. We’re looking for a talented account manager, with a focus on world-class customer service and consultative solutions, to manage a portfolio of clients and contribute to their Net Zero journey.
You don't need to be an expert in energy or sustainability on day one; what matters is curiosity, a genuine desire to learn, and a commitment to delivering exceptional client outcomes. We'll help you develop the industry knowledge - you bring the relationship-building skills.
What We’re Looking For:
- You will manage approximately 40 mid-market accounts, acting as the key point of contact between your clients and our internal teams.
- You’ll need to excel at consultative conversations, build long-lasting client relationships, and hold internal stakeholders accountable to ensure client needs are met.
- You’ll also be proactive in staying curious and learning everything about this complex industry, helping to guide your clients with insights that add value to their business.
If you're passionate about personal and professional development, continuous improvement and client success, this could be the perfect opportunity for you!
Key Responsibilities:
- Manage your own portfolio of clients, ensuring high-quality, consultative service and retention.
- Engage with clients to understand their needs, offering tailored solutions and context on industry challenges.
- Hold internal teams accountable to meet client expectations.
- Maintain strong, proactive communication and work cross-functionally to ensure smooth delivery.
- Stay up-to-date with industry trends, continually developing your knowledge.
What You’ll Bring:
- Previous account management experience and a proven track record in managing your own portfolio of medium to large enterprise clients.
- Demonstrable experience exceeding client expectations, providing a world-class customer service and driving client retention.
- Strong ability to hold consultative conversations with clients.
- Empathy, with the ability to hold difficult conversations to achieve a desired outcome.
- Self-awareness, with an inquisitive, ‘learn-it all’ mindset.
- A passion for self-development and continuous improvement.
- A genuine interest in sustainability and energy management.
Why Us?
- Competitive salary (£28,000 - £31,500 DOE) - £28,000 for those new to the industry with clear progression pathways.
- Hybrid working (Leicester-based with 2 days per week in office).
- Clear career progression, with multiple career pathways (this role opens a number of doors across the industry).
- Supportive environment with a focus on career development.
If you're looking for a role where you can build meaningful client relationships, develop expertise in a growing industry, and have a clear path for career progression, we'd love to hear from you!
Committed to Inclusion and Diversity
The Consultus International Group is committed to fostering an inclusive workplace where individuals from all backgrounds are valued. We encourage suitable applications from a diverse array of talent. For more information about our Disability Confident Commitment, please visit www.consultus.com/careers. Unfortunately, because we are unable to offer VISA sponsorship for this position, all applicants must be eligible to work in the UK.
Client Manager - Energy & Utilities in Leicester employer: The Consultus International Group
At Consultus International, we pride ourselves on being a leading consultancy in the sustainability and energy management sector, offering a supportive work culture that prioritises personal and professional development. With competitive salaries, hybrid working options, and clear career progression pathways, we empower our employees to build meaningful client relationships while contributing to a vital industry. Join us in Leicester, where your curiosity and commitment to client success will be nurtured in an inclusive environment that values diverse talent.
Contact Details:
The Consultus International Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Client Manager - Energy & Utilities in Leicester
✨Tip Number 1
Network like a pro! Reach out to people in the energy and sustainability sectors on LinkedIn. Join relevant groups, engage in discussions, and don’t be shy about asking for informational interviews. Building connections can open doors that applications alone can't.
✨Tip Number 2
Prepare for those interviews! Research the company and its clients thoroughly. Understand their challenges and think about how you can provide consultative solutions. This will show your genuine interest and help you stand out as a candidate who’s ready to hit the ground running.
✨Tip Number 3
Showcase your relationship-building skills! During interviews, share specific examples of how you've successfully managed client relationships in the past. Highlight your ability to hold consultative conversations and how you’ve exceeded client expectations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Consultus International. Let’s make your job search a success together!
We think you need these skills to ace Client Manager - Energy & Utilities in Leicester
Some tips for your application 🫡
Show Your Curiosity:We want to see your genuine interest in learning about the energy and sustainability sector. In your application, highlight any experiences or projects that showcase your curiosity and willingness to dive into new topics.
Tailor Your Application:Make sure to customise your application to reflect how your skills align with the role of a Client Manager. Use examples from your past experiences that demonstrate your ability to build relationships and provide exceptional client service.
Be Authentic:Let your personality shine through! We value authenticity, so don’t be afraid to share your passion for client success and personal development. This will help us get a sense of who you are beyond just your qualifications.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it reaches the right people in our Talent team.
How to prepare for a job interview at The Consultus International Group
✨Know Your Clients
Before the interview, research the types of clients Consultus International works with. Understand their needs and challenges in the energy and sustainability sectors. This will help you demonstrate your ability to engage in consultative conversations and show that you're genuinely interested in helping them succeed.
✨Showcase Your Relationship-Building Skills
Prepare examples from your past experiences where you've successfully built and maintained client relationships. Highlight how you’ve exceeded client expectations and provided exceptional service. This will illustrate your capability to manage a portfolio effectively and act as a trusted adviser.
✨Emphasise Your Curiosity
Since the role requires a commitment to learning about the energy and sustainability sectors, be ready to discuss how you stay informed about industry trends. Share any relevant resources or networks you follow, and express your eagerness to develop your knowledge further with the support of the company.
✨Practice Difficult Conversations
Given the need for empathy and the ability to hold tough conversations, think of scenarios where you had to navigate challenging discussions. Prepare to explain how you approached these situations and what the outcomes were. This will showcase your self-awareness and problem-solving skills, which are crucial for this role.
