Senior Strategic Partner Manager

At Spotify, we're reinventing the audio industry by transforming how people discover, experience, and enjoy music and podcasts. Our Distribution Partnerships team helps bring Spotify to more listeners by working with strategic partners to grow user acquisition, engagement, and retention through innovative distribution partnerships and marketing initiatives.

What You'll Do

• Own the day-to-day management of strategic partnerships from post-signature through renewal or conclusion, partnering closely with Business Development, Product, Marketing, and other cross-functional teams.
• Serve as the primary point of contact for assigned partners, building trusted relationships and delivering an outstanding partner experience.
• Lead partner launches by coordinating timelines, managing operational activities, and resolving issues quickly and effectively.
• Build strong relationships across partner organizations through regular business reviews, performance discussions, and strategic planning sessions.
• Collaborate with partners to develop and optimize marketing initiatives that increase awareness, drive user acquisition, and support conversion from Free to Premium.
• Identify opportunities to expand existing partnerships and support the successful launch of new products and services.
• Partner with Product Operations to identify feature enhancements, process improvements, and workflow efficiencies that improve partner management at scale.
• Analyze campaign performance, customer behavior, and business metrics to generate actionable recommendations that improve marketing effectiveness and commercial outcomes.
• Share insights, learnings, and best practices across internal teams to influence future partnership strategies, product improvements, and commercial opportunities.

Who You Are

• You have 6+ years of experience in strategic partnerships, partner management, alliance management, global account management, or subscriber acquisition.
• You bring experience from one or more of the following industries: management consulting, telecommunications, media, content distribution, or subscription-based consumer products or services, with strong knowledge of the European market.
• You understand commercial agreements, operational processes, marketing channels, and the metrics that drive customer acquisition, engagement, and retention.
• You have experience collaborating across Product, Engineering, Marketing, Operations, and Business Development teams.
• You build trusted relationships and communicate effectively with stakeholders at all levels, using influence and collaboration to drive successful outcomes.
• You enjoy solving complex problems, take ownership of your work, and adapt confidently in fast-changing environments.
• You use data to inform decisions, identify opportunities, and develop compelling recommendations that support business growth.
• You know how to prioritize competing initiatives while maintaining strong attention to detail and delivering high-quality work.
• You communicate clearly, present ideas confidently, and collaborate effectively across distributed teams.
• You are fluent in English.
• Experience working with telecommunications partners is beneficial.
• Experience using AI tools to improve productivity, analysis, or workflows is beneficial.

Where You'll Be

This role is based in London. We offer you the flexibility to work best! There will be some in person meetings, but still allows for flexibility to work from home. We ask that you come in 2-3 times per week.

Equal Opportunity & Accessibility

Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.

At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can.