At a Glance
- Tasks: Design and deploy innovative GenAI solutions for diverse customers.
- Company: Join a leading tech company at the forefront of AI technology.
- Benefits: Enjoy hybrid work, relocation assistance, and competitive salary.
- Other info: Collaborative environment with opportunities for professional growth.
- Why this job: Make a real impact by helping businesses harness the power of AI.
- Qualifications: 5+ years in technical consulting and strong communication skills required.
The predicted salary is between 70000 - 90000 £ per year.
About the team
The AI Deployment Engineering team ensures the safe and effective deployment of Generative AI applications for developers and enterprises. We act as trusted advisors and technical partners to our customers, helping them build and execute their AI adoption strategy post‑sale. Our mission is to develop a strong backlog of GenAI use cases tailored to each customer’s industry and to drive these initiatives from prototype to production through hands‑on technical guidance and partnership.
About the role
We are looking for a solutions‑oriented technical leader to engage with customers post‑sale and ensure they realise tangible business value from their investment in OpenAI’s technologies. You will work closely with senior leaders and technical teams within customer organisations to establish GenAI roadmaps, strategies, prioritise high‑value use cases, and guide projects from early prototyping through enterprise‑grade production deployments. You will take a holistic view of each customer’s architecture and operations, designing solutions that leverage ChatGPT, OpenAI APIs, and our broader ecosystem of tools and services. You will work cross‑functionally with Sales, Solutions Engineering, Applied Research, and Product teams, and report to the Head of Solutions Architecture for your segment. We offer relocation assistance and a hybrid work model of three days per week in the office.
Responsibilities
- Serve as the primary technical subject‑matter expert post‑sale for a portfolio of customers, embedding deeply with them to design and deploy GenAI solutions.
- Engage with senior business and technical stakeholders to identify, prioritise, and validate the highest‑value GenAI applications in their roadmap.
- Accelerate customer time to value by providing architectural guidance, building hands‑on prototypes, and advising on best practices for scaling solutions in production.
- Maintain strong relationships with leadership and technical teams to drive adoption, expansion, and successful outcomes.
- Contribute to open‑source resources and enterprise‑facing technical documentation to scale best practices across customers.
- Share learnings and collaborate with internal teams to inform product development and improve customer outcomes.
- Codify knowledge and operationalise technical success practices to help the Solutions Architecture team scale impact across industries and customer types.
Qualifications
You’ll thrive in this role if you:
- Have 5+ years of technical consulting, post‑sales engineering, solutions architecture, or similar experience working directly with customers.
- Are a strong communicator, able to explain technical and business concepts clearly to executive and practitioner audiences alike.
- Have experience leading complex deployments of Generative AI or traditional machine learning systems, ideally including infrastructure and network architecture considerations.
- Possess hands‑on proficiency in languages like Python, JavaScript, or similar, and are comfortable building prototypes or proofs of concept.
- Take end‑to‑end ownership of challenges, proactively acquiring new skills or knowledge as needed to drive success.
- Bring a humble, collaborative mindset and an eagerness to support teammates and customers alike.
- Thrive in fast‑paced environments, adeptly managing multiple workstreams and prioritising for the highest customer impact.
Equal‑Opportunity Statement
OpenAI is an equal‑opportunity employer, and we do not discriminate on the basis of race, religion, colour, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
AI Deployment Engineer, Large Enterprise employer: The Consulting Solutions
Elastic is an exceptional employer that fosters a culture of innovation and inclusivity, making it an ideal place for a Senior Solutions Architect to thrive. With competitive salaries, flexible working arrangements, and a strong commitment to employee development, you will have the opportunity to grow your technical and sales skills while making a meaningful impact in the enterprise sector. Additionally, our generous benefits, including health coverage and paid volunteer time, reflect our dedication to supporting our employees both personally and professionally.
