At a Glance
- Tasks: Lead a busy social housing contract, managing repairs and voids with a dynamic team.
- Company: Join a well-established business focused on social housing and community impact.
- Benefits: Earn up to £55,000 plus a company car or allowance, with hybrid working options.
- Other info: Great long-term career prospects and opportunities for professional development await you.
- Why this job: Make a real difference in people's lives while advancing your career in a supportive environment.
- Qualifications: Experience in social housing repairs and strong leadership skills are essential.
The predicted salary is between 50000 - 55000 £ per year.
- Salary: £50000 - £55000 per annum + car allowance
- Type: Full Time
- Region: UK - South West
- Town/City: Yeovil, Somerset
- Posted: 10/07/2026
- Reference: CQ123_1783685420
Job Title
Contracts Manager – Responsive Repairs & Voids
Location: Yeovil (Hybrid)
Contract: Permanent | Full-Time
Salary: Up to £55,000 + Company Car or £450 Car Allowance
Overview
An exciting opportunity has arisen for an experienced Contracts Manager to lead the delivery of a busy Social Housing Responsive Repairs & Voids contract across a portfolio of retirement living and supported housing properties.
We're looking for someone with a strong background in social housing responsive maintenance who thrives in a fast-paced operational environment and has a proven ability to drive performance, improve KPIs, and lead teams through periods of change.
This is a key leadership role with responsibility for a contract valued at approximately £3-5 million, overseeing responsive repairs, voids, operational performance, commercial awareness, and service delivery.
Responsibilities
- Lead the day-to-day delivery of a high-volume responsive repairs and voids contract.
- Manage and support a team of four Responsive Repairs & Voids Supervisors.
- Drive improvements in work-in-progress (WIP) performance and overall contract delivery.
- Work closely with commercial teams to ensure financial and operational targets are achieved.
- Oversee approximately 65 responsive repair jobs per day and around 12 void properties per week.
- Build strong working relationships with clients, internal teams, subcontractors, and direct labour.
- Ensure compliance with Health & Safety legislation, CDM regulations, and company procedures.
- Monitor KPIs, productivity, quality, and customer satisfaction to continually improve performance.
- Manage operational resources, including vehicles, van stock, purchasing cards, and materials.
- Work collaboratively with planning and helpdesk teams to ensure efficient scheduling and service delivery.
Qualifications
- Previous experience managing Social Housing Responsive Repairs contracts.
- Experience leading operational teams within responsive maintenance and voids.
- A strong understanding of responsive maintenance performance measures, including KPIs, SORs, and productivity.
- Good commercial awareness with experience managing contract performance and budgets.
- Knowledge of Health & Safety legislation, including CDM regulations.
- Strong stakeholder management and relationship-building skills.
- Excellent organisational and problem-solving abilities.
- Good IT skills, including Excel and experience using repairs management systems such as OneServe, E20, or similar.
- The ability to manage multiple priorities in a busy operational environment.
Benefits
- Salary up to £55,000.
- Company car or £450 per month car allowance.
- Hybrid working (typically 3-4 days in the office with site and home working).
- Opportunity to lead a significant social housing contract.
- Join a well-established business with excellent long-term career prospects.
- Supportive leadership team and opportunities for professional development.
Contracts Manager - Social Housing in Yeovil employer: The Construction Index Ltd
The Construction Index Ltd is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets collaboration. With a strong focus on employee growth, we provide extensive professional development opportunities and flexible working arrangements that promote a healthy work-life balance. Join us to lead impactful infrastructure projects while enjoying competitive benefits and being part of a supportive team dedicated to excellence in planning and environmental management.
Contact Details:
The Construction Index Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Contracts Manager - Social Housing in Yeovil
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by The Construction Index Ltd.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like The Construction Index Ltd.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at The Construction Index Ltd.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at The Construction Index Ltd. Apply directly through us to stand out!
We think you need these skills to ace Contracts Manager - Social Housing in Yeovil
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of The Construction Index Ltd. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Contracts Manager - Social Housing, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at The Construction Index Ltd
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of The Construction Index Ltd. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
