At a Glance
- Tasks: Lead and manage social housing repairs and voids operations with a focus on high-quality service delivery.
- Company: Join a growing organisation dedicated to exceptional social housing maintenance.
- Benefits: Enjoy a competitive salary, generous leave, pension scheme, and ongoing professional development.
- Other info: Great career progression opportunities in a supportive environment.
- Why this job: Make a real difference in the community while developing your leadership skills.
- Qualifications: Experience in social housing maintenance and strong leadership abilities required.
The predicted salary is between 55000 - 55000 £ per year.
Contract Manager - Social Housing Repairs & Voids
Location
Yeovil, Somerset.
Salary
Job Type
Full-time, Permanent.
We are currently recruiting for an experienced and driven Contract Manager to lead the operational delivery of repairs and voids services across a social housing portfolio based in Yeovil.
This is an excellent opportunity for a proven operational leader with a strong background in social housing, responsive repairs, and void property management.
Reporting into the senior leadership team, you will be responsible for ensuring the efficient delivery of high‑quality maintenance services while leading and developing operational teams.
The Role
As Contract Manager, you will have overall responsibility for the day‑to‑day management and performance of the contract, ensuring all works are delivered safely, efficiently and in line with contractual KPIs and customer expectations.
You will provide strong operational leadership, driving performance, improving productivity, and maintaining exceptional customer service standards while ensuring compliance with all statutory and contractual obligations.
Key Responsibilities
- Lead and manage the responsive repairs and voids operation across the contract.
- Provide leadership, coaching and support to operational teams.
- Deliver contract performance against KPIs, SLAs, budgets and quality standards.
- Monitor productivity, resource allocation and workforce planning to maximise efficiency.
- Ensure all health and safety legislation, compliance requirements and company procedures are adhered to.
- Build strong relationships with clients, residents, subcontractors and internal stakeholders.
- Drive continuous improvement initiatives to enhance service delivery and customer satisfaction.
- Manage financial performance, including budgets, cost control and forecasting.
- Investigate and resolve operational issues, escalations and customer complaints.
- Produce regular performance reports and present operational updates to senior management and the client.
About You
We're looking for an experienced Contract Manager or Senior Operations Manager with a successful background within social housing maintenance.
- Proven experience managing responsive repairs and/or voids contracts within social housing.
- Experience leading operational teams and driving high performance.
- Strong commercial awareness and budget management experience.
- Excellent knowledge of health and safety legislation and compliance requirements.
- A track record of improving operational performance and achieving KPIs.
- Outstanding leadership, communication and stakeholder management skills.
- The ability to build high‑performing teams and develop future leaders.
- Full UK Driving Licence.
What’s on Offer?
- Salary of £55,000 per annum.
- Permanent, full‑time opportunity based in Yeovil.
- Opportunity to lead a well‑established operation.
- Career progression within a growing organisation.
- Competitive pension scheme.
- Generous annual leave entitlement.
- Comprehensive company benefits package.
- Ongoing training and professional development.
- Apply Now
If you're an experienced Contract Manager with a passion for delivering outstanding social housing maintenance services and leading high‑performing teams, we'd love to hear from you.
Apply for this job.
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Contract Manager in Yeovil employer: The Construction Index Ltd
The Construction Index Ltd is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets collaboration. With a strong focus on employee growth, we provide extensive professional development opportunities and flexible working arrangements that promote a healthy work-life balance. Join us to lead impactful infrastructure projects while enjoying competitive benefits and being part of a supportive team dedicated to excellence in planning and environmental management.
Contact Details:
The Construction Index Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Contract Manager in Yeovil
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by The Construction Index Ltd.
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Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like The Construction Index Ltd.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at The Construction Index Ltd.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at The Construction Index Ltd. Apply directly through us to stand out!
We think you need these skills to ace Contract Manager in Yeovil
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of The Construction Index Ltd. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
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Tailor Your Documents to the Role:For a full-time role like Contract Manager, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at The Construction Index Ltd
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of The Construction Index Ltd. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
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Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
