At a Glance
- Tasks: Support the Rent Income Team with efficient administrative functions and tenant services.
- Company: Join a dedicated council team in vibrant Wembley, London.
- Benefits: Earn £24.56 per hour with a temporary ongoing contract.
- Other info: Opportunity for growth in a supportive and collaborative environment.
- Why this job: Make a real difference in residents' lives while developing your skills.
- Qualifications: Experience in social housing and strong communication skills required.
The predicted salary is between 24.56 - 24.56 £ per hour.
- Type: Full Time
- Region: UK - London
- Town/City: Wembley, London
- Reference: BCIA_1784796707
- Income Assistant
- Based in West London
- Temporary ongoing contract
- £24.56per hour Umbrella
- Job Purpose
- To deliver an efficient and robust administrative function to the Rent Income Team within the General Needs Service and provide residential and non-residential rent collection services to all council tenants.
- To deliver services for residents including face-to-face, telephone, email and virtual communication while ensuring pace, confidentiality and empathy are provided.
- To collaborate with the Rent Income Officers, Area Tenancy Managers, Welfare Advisors and Income and Financial Inclusion Management Team to provide the best service possible for our residents.
- To ensure that council policies, performance standards and customer satisfaction requirements are met.
Experience
- At least a year's experience of working in a social housing environment in a similar or related role and in a management position.
- Knowledge of building / works contract specifications
- Ability to work with minimum supervision, show initiative and make sound decisions.
- Experience of specifying and developing management and performance reports to improve team performance.
- A good knowledge of residential leases and freehold transfers.
- #J-18808-Ljbffr
Income Assistant in Wembley employer: The Construction Index Ltd
The Construction Index Ltd is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets collaboration. With a strong focus on employee growth, we provide extensive professional development opportunities and flexible working arrangements that promote a healthy work-life balance. Join us to lead impactful infrastructure projects while enjoying competitive benefits and being part of a supportive team dedicated to excellence in planning and environmental management.
Contact Details:
The Construction Index Ltd Recruitment Team
We think you need these skills to ace Income Assistant in Wembley
Administrative Skills
Customer Service
Communication Skills
Confidentiality
Empathy
Collaboration
Initiative
