At a Glance
- Tasks: Schedule and manage maintenance works while ensuring excellent customer service.
- Company: Join a dynamic Social Housing team in East London.
- Benefits: Competitive hourly rate, hybrid working, and potential for permanent role.
- Other info: Fast-paced environment with opportunities for growth and development.
- Why this job: Make a difference in the community while developing your planning skills.
- Qualifications: Experience in planning or scheduling within social housing is essential.
The predicted salary is between 18 - 18 £ per hour.
Salary: £18.0 - £18.60 per hour
Type: Full Time
Region: UK - London
Town/City: Stratford, London
Posted: 21/05/2026
Reference: LNQWP_1779371871
Hybrid working - 1 day in 4 from home
Based in East London
Temp 12 weeks - with view to go FTC after
We are currently seeking an experienced Planner / Scheduler to join a busy Social Housing team on a temporary basis. This is a great opportunity for someone with previous planning experience within repairs and maintenance who is looking for their next contract role.
Key Responsibilities
- Scheduling and allocating reactive maintenance works to engineers and operatives
- Managing diaries and appointments to ensure maximum productivity
- Liaising with tenants, contractors, and internal teams regarding appointments and updates
- Monitoring ongoing works and rescheduling where required
- Ensuring all jobs are logged and updated accurately on the system
- Delivering excellent customer service at all times
Requirements
- Previous experience working as a Planner or Scheduler
- Social Housing or Property Maintenance experience is essential
- Strong organisational and communication skills
- Ability to work in a fast-paced environment
- Good IT skills and experience using scheduling systems
Planner in Stratford-upon-Avon employer: The Construction Index Ltd
Join our dynamic Social Housing team in Stratford, London, where we prioritise employee growth and a supportive work culture. With hybrid working options and a focus on delivering excellent customer service, we offer a rewarding environment for Planners looking to make a meaningful impact in the community. Our commitment to professional development ensures that you will have opportunities to enhance your skills while contributing to vital housing services.
Contact Details:
The Construction Index Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Planner in Stratford-upon-Avon
✨Tip Number 1
Network like a pro! Reach out to your connections in the social housing sector and let them know you're on the lookout for a Planner role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your scheduling skills and be ready to discuss how you've managed diaries and appointments in the past. Show them you can handle the fast-paced environment they’re looking for.
✨Tip Number 3
Don’t forget to showcase your customer service skills! In your conversations, highlight how you’ve liaised with tenants and contractors to ensure smooth operations. This will show you understand the importance of communication in this role.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles that match your skills. Plus, it’s a great way to stay updated on new opportunities in the social housing sector.
We think you need these skills to ace Planner in Stratford-upon-Avon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your planning experience, especially in social housing or property maintenance. We want to see how your skills match the job description, so don’t be shy about showcasing relevant projects you've worked on!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Planner role. Share specific examples of how you've managed scheduling and communication in previous roles, and let your personality come through.
Show Off Your IT Skills:Since good IT skills are a must, mention any scheduling systems you’ve used before. If you have experience with specific software, give us the details! This will help us see how quickly you can get up to speed with our systems.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at The Construction Index Ltd
✨Know Your Stuff
Make sure you brush up on your planning and scheduling knowledge, especially in the context of social housing. Familiarise yourself with common challenges in repairs and maintenance, as well as the tools and systems used in the industry.
✨Showcase Your Organisational Skills
Be ready to discuss specific examples of how you've managed diaries and appointments in previous roles. Highlight any tools or methods you used to ensure maximum productivity and how you handled any hiccups along the way.
✨Customer Service is Key
Since this role involves liaising with tenants and contractors, prepare to talk about your approach to delivering excellent customer service. Share instances where you went above and beyond to resolve issues or improve communication.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member to get comfortable discussing your experience. Focus on articulating your thoughts clearly and confidently, especially when it comes to your IT skills and experience with scheduling systems.