At a Glance
- Tasks: Provide top-notch customer service and support the sales team in a dynamic role.
- Company: Join a family-run business with over 25 years of success and growth.
- Benefits: Enjoy a competitive salary, ongoing training, and a great work-life balance.
- Other info: Clear career progression in a supportive environment awaits you!
- Why this job: Make a real impact by building relationships and enhancing customer experiences.
- Qualifications: Experience in customer service or sales support, with strong communication skills.
The predicted salary is between 35000 - 40000 £ per year.
Salary: £35000 - £40000 per annum + Training + Stability + Work life balance
Type: Full Time
Region: UK - West Midlands
Town/City: Stafford, Staffordshire
Posted: 29/06/2026
Customer Sales & Support
Looking for a varied role where you can combine customer service, sales support and relationship building? Join a growing, family-run business as a Customer Sales & Support professional, where you'll play a key role in supporting customers, assisting the sales team, and ensuring an exceptional customer experience while benefiting from ongoing training and long-term career progression. With over 25 years of industry success and consistent growth, this market-leading business is committed to investing in its people for the long term.
As part of the Customer Sales & Support team, you'll receive continuous training, develop your commercial and technical knowledge, and benefit from clear career progression within a supportive environment. You'll enjoy a varied role with genuine responsibility while working for a company that values and rewards its employees.
Key Responsibilities- Providing outstanding customer service via phone and email
- Supporting the sales team with quotations, orders, and customer enquiries
- Building and maintaining strong relationships with new and existing customers
- Processing customer orders and ensuring accurate documentation
- Liaising with internal departments to ensure projects and orders are delivered on time
- Following up customer enquiries and identifying opportunities to maximise sales
- Maintaining accurate customer records using the CRM system
- Previous experience in customer service, internal sales, sales support or account support
- Excellent communication and relationship‑building skills
- Strong organisational skills and attention to detail
- Good IT skills, including Microsoft Office and CRM systems
- Ability to commute to the Staffordshire office
Please apply and call Becka on 07458163046 for immediate consideration.
Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are awaiting an application to obtain this right or permit, should not apply as your details will not be processed.
Contact Details:
The Construction Index Ltd Recruitment Team
