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- Tasks: Join our Response team to carry out plumbing repairs in homes and communal areas.
- Company: Selwood Housing is dedicated to delivering great homes and supporting strong communities.
- Benefits: Enjoy a salary up to £35,000, 27 days holiday, pension, and a supportive work environment.
- Why this job: Make a real difference in people's lives while working in a customer-focused and inclusive culture.
- Qualifications: Must have NVQ level 2 Plumbing and experience in diagnosing and repairing plumbing systems.
- Other info: We are a Disability Confident employer and promote diversity in our workforce.
The predicted salary is between 28000 - 42000 £ per year.
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- Salary: Up to £35000 per annum + 27 days hol plus bank holidays, pension
- Type: Full Time
- Region: UK – South West
- Town/City: Melksham, Wiltshire
- Posted: 27/08/2025
- Reference: REQ000046_1756284275
- Salary: Up to £35000 per annum + 27 days hol plus bank holidays, pension
- Type: Full Time
- Region: UK – South West
- Town/City: Melksham, Wiltshire
- Posted: 27/08/2025
- Reference: REQ000046_1756284275
Job Description
At Selwood Housing, we believe in delivering great homes, supporting strong communities and putting our customers first. If you\’re a skilled and reliable Plumber who shares these values and wants to make a difference every day, we\’d love to hear from you!
We\’re looking for a qualified Plumber to join our Response team. You\’ll carry out a wide range of plumbing repairs in our customer\’s homes and communal areas across our housing stock. This is a role where your work directly improves the lives of our customers, so a commitment to great customer service is essential.
What You\’ll Do
Follow agreed targets and objectives with regards to the role. Ensure maximum productivity ensuring work has been carried out effectively and efficiently. Develop and maintain good levels of communication with all contract team members and operatives. Follow policies, standards and initiatives. Ensure strict compliance with company and legislative requirements. To ensure the satisfaction of the customer by having a fixed first-time approach to all jobs. Assist the Contract Manager/Supervisors to ensure the working environment is compliant with all Health & Safety matters. Be available for the out of hours rota. What you\’ll need:
Experience detecting faults in plumbing appliances and systems and correctly diagnosing their causes. Confidence installing, repairing and maintaining domestic, commercial and industrial plumbing fixtures and systems. Experience testing pipes for leaks using air and water pressure gauges. Minimum of NVQ level 2 Plumbing. Knowledge of industry best practice to an intermediate/advanced level and how to use this knowledge to ensure high standards and safe practices. A customer-focussed approach and the ability to work respectfully in people\’s homes. Please note: Successful candidate will be required to undertake a basic Disclosure and Barring Service (DBS) check. Additionally, a full and valid UK driving licence is essential for this role.
For further information on the role, please review the job description attached to the advert.
Why Selwood
At Selwood Housing, our values shape everything we do. We\’re customer-driven, take accountability for our work, champion communication, and always look to develop and learn. We are proud of the services we provide and the people who help us deliver them.
Join Us!
If you\’re looking for a stable and rewarding role where you\’ll have the autonomy to make a difference, backed by excellent support and real opportunities to grow your career, this could be the perfect fit for you.
At Selwood, we strive to respect the diversity of our staff. We care deeply about inclusivity and encourage candidates from all backgrounds, demographics, and identities to apply. We are a Disability Confident employer and will do our very best to provide any adjustments, access and equipment you feel you may need throughout the interview process, and during your employment with us.
We\’re keen to build a supportive and rewarding environment, free from discrimination, that works for everyone.
The closing date of this advert is subject to change based on the volume of applications or the hiring timeline.
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Plumber employer: The Construction Index Ltd
Contact Detail:
The Construction Index Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumber
✨Tip Number 1
Make sure to highlight your customer service skills during any conversations or interviews. Since this role involves working directly in customers' homes, demonstrating your ability to communicate effectively and respectfully will set you apart.
✨Tip Number 2
Familiarise yourself with the specific plumbing systems and fixtures commonly used in the South West region. Showing that you understand local practices and standards can give you an edge over other candidates.
✨Tip Number 3
Network with current or former employees of Selwood Housing or similar companies. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Be prepared to discuss your experience with health and safety regulations in plumbing. This is crucial for the role, so having examples ready will demonstrate your commitment to maintaining a safe working environment.
We think you need these skills to ace Plumber
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant plumbing experience, qualifications, and skills that align with the job description. Emphasise your customer service skills, as this role requires a strong commitment to customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for plumbing and your alignment with Selwood Housing's values. Mention specific experiences where you improved customer satisfaction or worked effectively in a team.
Highlight Relevant Qualifications: Clearly state your NVQ level 2 Plumbing qualification and any other relevant certifications. If you have experience with health and safety compliance, make sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the plumbing profession.
How to prepare for a job interview at The Construction Index Ltd
✨Show Your Plumbing Skills
Be prepared to discuss your experience with plumbing systems and fixtures. Bring examples of past work or challenges you've overcome, as this will demonstrate your hands-on skills and problem-solving abilities.
✨Emphasise Customer Service
Since the role requires a strong customer focus, be ready to share examples of how you've provided excellent service in previous positions. Highlight your ability to communicate effectively and respectfully in customers' homes.
✨Know the Company Values
Familiarise yourself with Selwood Housing's values and mission. During the interview, align your answers with their commitment to community support and customer satisfaction to show that you are a good cultural fit.
✨Prepare for Technical Questions
Expect questions about plumbing regulations, safety standards, and best practices. Brush up on your knowledge of industry standards and be ready to discuss how you ensure compliance in your work.
