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- Tasks: Manage customer queries and coordinate maintenance requests in a dynamic construction environment.
- Company: Leading construction company with a focus on customer satisfaction.
- Benefits: Competitive salary, annual bonus, and comprehensive benefits package.
- Why this job: Join a supportive team and make a real difference in customer care.
- Qualifications: Previous admin experience and strong communication skills required.
- Other info: Flexible hours and opportunities for career growth.
The predicted salary is between 28800 - 43200 £ per year.
A leading construction company located in Livingston is seeking a Customer Care Coordinator to enhance their Customer Care team. You will efficiently manage incoming queries, coordinate maintenance requests, and liaise with various teams to ensure customer satisfaction.
Ideal candidates will have previous administrative experience, ideally in the construction sector, and possess strong communication abilities.
In return, the role offers a competitive salary, an annual bonus, and a comprehensive benefits package.
Customer Care Coordinator – Construction Admin (Flexible Hours) in Livingston employer: The Construction Index Ltd
Contact Detail:
The Construction Index Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care Coordinator – Construction Admin (Flexible Hours) in Livingston
✨Tip Number 1
Get to know the company inside out! Research their projects, values, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Customer Care Coordinator, you'll need to be clear and concise. Try role-playing common scenarios with a friend to boost your confidence before the interview.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you. Plus, it shows initiative!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the extra step to engage with us directly.
We think you need these skills to ace Customer Care Coordinator – Construction Admin (Flexible Hours) in Livingston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous administrative experience, especially if it's in the construction sector. We want to see how your skills align with the Customer Care Coordinator role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer care and how your communication abilities can enhance our team. Keep it friendly and professional – we love a personal touch!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've effectively managed queries or resolved issues in the past. We’re looking for someone who can handle maintenance requests smoothly, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at The Construction Index Ltd
✨Know Your Stuff
Before the interview, make sure you research the construction company thoroughly. Understand their projects, values, and customer care approach. This will not only help you answer questions more confidently but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer Care Coordinator, strong communication is key. Prepare examples from your previous experience where you effectively managed queries or resolved issues. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations related to customer care. Think about potential maintenance requests or difficult customer interactions and prepare your responses. This will demonstrate your problem-solving abilities and readiness for the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for managing customer queries, or how success is measured in the role. This shows that you’re engaged and thinking about how you can contribute to their success.
