HR Manager in Ilford

HR Manager - Ilford - £35,000 - £40,000 DOE

Our client, a successful and established Housing Solutions firm are currently seeking an experienced and qualified HR Manager to join their team.

This is a newly created role to shape HR practice across a growing group of companies.

• Job Details
• Company: doveandhawk
• Salary: £35000.00 - £40000.00 per annum
• Type: Full Time
• Region: UK - London
• Town/City: Ilford, London
• Listed in: HR

Responsibilities

• Maintain an up-to-date working knowledge of the operating environments across property management and regulated supported accommodation.
• Provide HR insight and data to support senior management decision-making and contribute to a positive and inclusive workplace culture.
• Support the Group Managing Director on HR governance, policy compliance, and employment law obligations across the group.
• Recruitment & Safer Recruitment
• Update, draft and post job descriptions on relevant recruitment platforms and liaise with recruitment agencies as required.
• Screen applications, shortlist candidates, and coordinate interview scheduling with hiring managers.
• Participate in interview panels where required.
• Manage all pre-employment checks in line with Safer Recruitment requirements, including DBS applications, references, right to work verification, and qualification checks.
• Ensure all recruitment documentation is completed accurately and retained on personnel files in compliance with regulatory and data protection requirements.
• Lead a structured onboarding process for all new starters, including system set-up (Breathe HR), equipment provision, and induction coordination.
• Maintain an awareness of Ofsted requirements for safer recruitment in the context of the Supported Living (regulated) division.
• HR Operations & Employee Relations
• Provide timely, accurate, and practical HR advice to managers and employees across the group on matters including performance management, conduct, absence, probation, and wellbeing.
• Support disciplinary, grievance, and capability processes, including preparation of documentation, minute-taking, and adherence to ACAS Code of Practice.
• Maintain and monitor probation review schedules, ensuring timely action and completion across all divisions and report on HR metrics including turnover, absence, and headcount across brands.
• Policy, Compliance & Employment Law
• Work closely with the group's HR Consultant to monitor changes in employment legislation and ensure the employee handbook, policies and procedures are updated accordingly.
• Maintain knowledge of current employment law, regulatory guidance (including Ofsted standards relevant to supported accommodation), and sector best practice.
• Support the annual review cycle for HR policies, ensuring these are version-controlled, appropriately authorised, and communicated to staff.
• Training & Development
• Maintain and develop a training matrix across all brands to record staff training completion and identify gaps.
• Assist in sourcing and coordinating training providers and development opportunities appropriate to each division's regulatory and operational requirements.

Skills And Experience Required

• CIPD Level 3 qualification in HR Practice (or equivalent recognised qualification) - essential
• Minimum 2 years' generalist HR experience covering recruitment, employee relations, and HR administration
• Sound knowledge of UK employment law, the Equality Act 2010, and the ACAS Code of Practice
• Experience managing end-to-end safer recruitment processes including DBS and reference checks
• Experience supporting disciplinary, grievance, or performance management processes
• Confident communicator - able to advise managers and staff at all levels with professionalism and clarity
• Strong organisational skills and the ability to manage a varied workload across multiple teams
• Proficient in Microsoft Office and experienced with an HRIS platform (e. g. Breathe HR or similar)
• CIPD Level 5 or working towards it - desirable
• Experience in housing, supported living, care, or another regulated social sector environment
• Knowledge of Ofsted standards relevant to supported accommodation or Children's Social Care
• Working Hours: Monday to Friday 9am - 5pm, office based
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