At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference, creating a safe and inclusive working environment for all colleagues. We are positive about making adjustments and providing flexible working and are happy to discuss how this could work for you.
The Role
Sales Advisor, reports to the Sales Manager and carries out all sales aspects involved in the day‑to‑day running of a development, ensuring the highest level of service to all customers. The role also involves achieving or exceeding sales targets and progressing reservations through contract exchange and legal completion.
- Achieve and exceed sales targets as defined by senior management
- Liaise with customers, solicitors, and financial advisors to ensure timely contract exchange and legal completion, including assisting customers post‑completion with repairs or issues
- Proactively work with Sales Managers and colleagues to suggest ideas to increase sales
- Maintain the general presentation of the site to the highest standards
- Acquire relevant knowledge to give full and accurate information to purchasers
- Guide customers around show homes, stock plots and the site to demonstrate the product, features and benefits
- Ensure all sales site visitors are aware of Bellway’s Health and Safety Policy and are always accompanied by a Bellway representative
- Effectively utilise Bellway’s CRM system, maintaining accurate records
- Liaise with the Site Manager to arrange customer meetings in a timely manner
- Attend and record weekly Sales/Site Meetings with the Site Manager and complete any action points arising
- Ensure compliance with industry regulations and company policies, processes and standards
Experience, Qualifications and Skills
- Experience working within the housebuilding industry (beneficial)
- Experience delivering excellent customer service
- Experience working with confidential and sensitive information
- Experience of property sales and marketing process
- Experience dealing with people in a customer‑focused environment including home visits
- Experience establishing effective working relationships with other property professionals and outside agencies
Qualifications and Training
- Current full UK driving licence
- Access to a vehicle for business use as required
Skills and Aptitude
- Ability to develop thorough knowledge of the home buying / conveyancing process
- Ability to use own initiative to plan, prioritise and organise work to meet sales / completion targets
- Proficient IT skills and good working knowledge of Microsoft Office (Word, Excel, Outlook) and ability to adapt to new systems
- Ability to communicate effectively with all stakeholders and strong interpersonal skills
- Committed to diversity and inclusion
- Ability to work alone or within a team environment
The Role and Working Conditions
- Predominantly a site‑based role with travel to divisional offices required
- Flexible approach with regard to working hours and location, including weekends and occasional evenings as required
In Return We Can Offer You
- Competitive basic salary + monthly commission
- Contributory pension scheme
- 25 days holiday, plus bank holidays
- Access to discounts and benefits portal
- ShareSave Scheme
- Cycle to Work Scheme
- Life assurance
- Holiday Purchase Scheme
- Earn and Learn Opportunities
We reserve the right to close this vacancy if a large volume of applications are received.
Sales Advisor in Great Eccleston employer: The Construction Index Ltd
The Construction Index Ltd is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets collaboration. With a strong focus on employee growth, we provide extensive professional development opportunities and flexible working arrangements that promote a healthy work-life balance. Join us to lead impactful infrastructure projects while enjoying competitive benefits and being part of a supportive team dedicated to excellence in planning and environmental management.
Contact Details:
The Construction Index Ltd Recruitment Team