At a Glance
- Tasks: Be the friendly face of our office, welcoming visitors and handling queries.
- Company: Join a leading facilities management provider in a supportive team.
- Benefits: Competitive pay, part-time hours, and a professional work environment.
- Other info: Flexible hours with opportunities for growth in a dynamic setting.
- Why this job: Make a real impact while developing your customer service skills.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 12 - 14 £ per hour.
Salary: £12.71 - £14.25 per annum
Type: Part Time
Region: UK - North West
Town/City: Chester, Cheshire
Posted: 22/07/2026
Reference: JW-Reception-1_1784720432
Location: Chester
Hours: Part-time, Monday to Friday 08:30 - 13:00
Contract: Temp (1-2 months initially)
We are currently recruiting on behalf of a leading facilities management provider for two part-time Receptionist / Administrator positions. This is a fantastic opportunity for a professional, organised and customer-focused individual to join a busy front-of-house team, providing a welcoming and efficient service to visitors, tenants, customers and partners.
The Role
As Receptionist/Administrator, you will be the first point of contact for visitors and will play an important role in supporting the smooth day-to-day running of the workplace. You will provide a professional reception service, deal with queries, support general administration and help maintain a safe, secure and well-organised working environment.
Key Responsibilities
- Delivering a professional front-of-house reception service
- Greeting and welcoming visitors to the office
- Providing advice, guidance and support to customers, tenants and partners
- Handling general queries, complaints and difficult conversations in a calm and professional manner
- Supporting general administrative tasks and maintaining accurate records
- Managing post, parcels and confidential or sensitive information securely
- Monitoring and maintaining administrative systems
- Building strong working relationships with staff, tenants and partners
- Ensuring the reception and wider working environment remains safe, secure and well presented
- Providing cover at other reception locations when required
About You
We are looking for someone who is confident, approachable and highly organised. You will enjoy working with people, be able to adapt to a busy front-of-house environment and take pride in delivering excellent customer service.
The Ideal Candidate Will Have
- Previous customer service experience
- Reception or front-of-house experience
- Good administrative skills
- Confidence using Microsoft Office, including Outlook, Teams, Excel and Word
- Strong communication and problem-solving skills
- The ability to work independently and as part of a team
- A flexible and adaptable approach to work
- A polite, professional and courteous manner
Personal Attributes You Will Be
- Enthusiastic and reliable
- Well presented
- Customer-care focused
- Professional in your approach
- Flexible and willing to support where needed
- Confident dealing with a range of people and queries
What's on Offer
- Part-time Monday to Friday hours
- Two shift options available: 08:30 - 13:00
- Opportunity to work within a professional facilities management environment
- Varied front-of-house and administrative role
- Supportive team environment
If you are an experienced Receptionist or Administrator looking for a part-time opportunity where you can make a real impact, we would love to hear from you.
Receptionist in Chester employer: The Construction Index Ltd
The Construction Index Ltd is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets collaboration. With a strong focus on employee growth, we provide extensive professional development opportunities and flexible working arrangements that promote a healthy work-life balance. Join us to lead impactful infrastructure projects while enjoying competitive benefits and being part of a supportive team dedicated to excellence in planning and environmental management.
Contact Details:
The Construction Index Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Chester
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like The Construction Index Ltd and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at The Construction Index Ltd and let us see your personality shine through!
We think you need these skills to ace Receptionist in Chester
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and The Construction Index Ltd.
Get Familiar with Our Brand:Before applying, take some time to learn about The Construction Index Ltd and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at The Construction Index Ltd
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress The Construction Index Ltd.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which The Construction Index Ltd will surely appreciate.
