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- Tasks: Join our team as a Business Development Coordinator, driving telemarketing and customer service.
- Company: Portakabin designs high-quality modular buildings, committed to sustainability and community support.
- Benefits: Enjoy 25 days holiday, a contributory pension, annual bonus, and professional qualifications.
- Why this job: Be part of a friendly team with opportunities for career progression and impactful work.
- Qualifications: Customer service experience and strong organisational skills are essential; CRM knowledge is a plus.
- Other info: Flexible part-time hours over 2.5 days, must include Thursday and Friday.
The predicted salary is between 19200 - 20800 £ per year.
- Salary: £24000 – £26000 per annum + plus commission
- Type: Part Time
- Region: UK – North East
- Town/City: Stockton-on-Tees, County Durham
- Posted: 31/07/2025
- Listed in: Administration & Secretarial
- Reference: 011943_1753994465
Job Description
Role: Business Development Coordinator (Part-time) Salary: £24,000 – £26,000 pro rata, plus commission Location: Teesside Hours: Part-time 18 hours per week Are you looking to join a friendly, and supportive team? We\’re looking for a part time Business Development Coordinator to join our business development team, based at our Teesside Hire and Service Centre. This is a great opportunity for someone with a telemarketing background or someone with customer service experience in the retail or hospitality sector looking to move into an office based role as all training will be provided. Reporting to the Call Centre Team leader you will champion best practice telemarketing and collaboration with other business units, as well as being responsible for unique inbound customer service channels via the incoming line as well as Live Chat. As a Business Development Coordinator, you will: * Drive telemarketing activity via inbound and, more importantly, outbound calling to achieve set opportunity targets. * Qualify website `call to action\’ leads in accordance with customer service level agreements. * Both add to and cleanse company information on CRM in order to protect the integrity and value of the system as a key commercial asset. * Articulating value and create desire via telephone conversations, encouraging peers within the team to do the same. * Work with your manager and the wider Business Development team to deliver key messages through calling briefs that focus on call handling techniques. * Ensure all relevant information is entered into the CRM system. * Be a regular user of Live Chat and have familiarity of the Portakabin websites. * Create and maintain strong working relationships with colleagues you engage with across the business when referring opportunities. * Field customer service queries efficiently and effectively to the relevant business unit. * Qualify or disqualify an opportunity utilising experienced call handling techniques. Benefits & Opportunities * 25 days holiday plus bank holidays, option to buy 5 days * Contributory pension * Annual bonus * Working hours: 18 hours a week over 2.5 days (must include Thursday & Friday) As a Portakabin Employee, you will also be able to access a range of dedicated health and wellbeing services, a chance to give back to your community with an annual volunteering day off, and fully funded professional qualifications! There is also a great opportunity for career progression within Portakabin. Our ideal candidate We are looking for someone who has: * Proven previous customer service experience * Proven exceptional organisation & planning skills * Solid understanding of various software packages is desirable * Previous experience of CRM Microsoft Dynamics is desirable Why Portakabin? At Portakabin, we design and deliver high-quality modular buildings for organisations of all sizes. Our solutions support a wide range of sectors, including manufacturing, education, healthcare, transport, utilities, and construction. We\’re committed to sustainability, from reducing the environmental impact of our own operations, to designing energy-efficient buildings for our customers, and supporting the communities we serve through employee volunteering and charitable giving. Today, more than 2,000 people work for Portakabin across ten European countries. Portakabin is an equal opportunities employer and is committed to the equal treatment of all current and prospective colleagues. We welcome applications from people of all backgrounds and perspectives and hire great people to build talented and diverse teams. We are committed to making reasonable adjustments throughout the application, recruitment, and onboarding processes for candidates that require additional support and/or adjustments to be made. If you are having any difficulty applying, please contact our recruitment team on Apply for this job #J-18808-Ljbffr
Business Development Coordinator (Part-time) employer: The Construction Index Ltd
Contact Detail:
The Construction Index Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Coordinator (Part-time)
✨Tip Number 1
Familiarise yourself with Portakabin's products and services. Understanding what they offer will help you articulate value during your conversations, making you a more effective candidate for the Business Development Coordinator role.
✨Tip Number 2
Brush up on your telemarketing skills. Since the role involves outbound calling, practice your call handling techniques and develop a script that highlights your ability to engage customers and qualify leads effectively.
✨Tip Number 3
Network with current or former employees of Portakabin. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 4
Demonstrate your customer service experience in practical scenarios. Prepare examples from your past roles where you've successfully handled customer queries or improved service processes, as this will resonate well with the hiring team.
We think you need these skills to ace Business Development Coordinator (Part-time)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and telemarketing. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that align with the responsibilities of the Business Development Coordinator position.
Showcase Your Skills: Emphasise your organisational skills and familiarity with CRM systems, particularly Microsoft Dynamics. Provide examples of how you've used these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The Construction Index Ltd
✨Showcase Your Customer Service Skills
Since the role requires proven customer service experience, be ready to share specific examples of how you've successfully handled customer queries in the past. Highlight your ability to communicate effectively and resolve issues.
✨Familiarise Yourself with CRM Systems
If you have experience with Microsoft Dynamics or any other CRM software, make sure to mention it. If not, do a bit of research on how CRM systems work and be prepared to discuss how you would manage customer information effectively.
✨Demonstrate Your Telemarketing Knowledge
As the role involves telemarketing, brush up on best practices for outbound calling. Be prepared to discuss techniques for qualifying leads and creating desire during conversations, as this will show your understanding of the role's requirements.
✨Prepare Questions About the Company
Show your interest in Portakabin by preparing thoughtful questions about their operations, values, and team dynamics. This not only demonstrates your enthusiasm but also helps you assess if the company is the right fit for you.