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For Companies At a Glance
- Tasks: Coordinate repairs and maintenance, ensuring excellent customer service and efficient operations.
- Company: Join a dynamic property services team in Luton, Bedfordshire.
- Benefits: Competitive salary, full-time hours, and opportunities for professional growth.
- Why this job: Be the go-to person for repairs and make a real difference in people's homes.
- Qualifications: GCSEs in English and Maths, plus admin experience in property services.
- Other info: Fast-paced environment with a focus on teamwork and problem-solving.
The predicted salary is between 27000 - 28000 £ per year.
About The Role
We are looking for an organised and proactive Maintenance & Repairs Admin Coordinator to provide essential coordination and administrative support within Property Services.
Job Details
- Salary: £27,000 - £28,000 per annum
- Type: Full Time
- Region: UK - East
- Town/City: Luton, Bedfordshire
- Posted: 27/01/2026
- Reference: SQRDMRAC_1769512778
What You’ll Be Doing
- Acting as the main point of contact for repairs, voids, and maintenance enquiries
- Coordinating reactive repairs, planned works, and compliance activities
- Logging and managing work orders using internal IT systems
- Liaising with customers, contractors, operatives, and inspectors
- Monitoring progress, prioritising tasks, and maintaining accurate records
- Supporting health, safety, and compliance obligations (including gas, electrical, fire safety, and Awaab's Law)
- Delivering excellent customer service across phone, email, and online portals
- Supporting the Team Leader with scheduling, reporting, and administration
- Gathering and responding to customer satisfaction feedback
- Contributing ideas to improve efficiency, quality, and service delivery
You’ll Bring
- A strong customer-focused approach with excellent communication skills
- The ability to manage multiple priorities and work to deadlines
- Confidence using IT systems and Microsoft Office (Word, Excel, Outlook)
- A good understanding of property maintenance processes
- Awareness of health & safety and compliance requirements
- A proactive, problem-solving mindset and a willingness to go the extra mile
Essential Criteria
- GCSEs (or equivalent) in English and Maths
- Experience in an administration or coordination role within property services
- Strong organisational and planning skills
- Excellent written and verbal communication skills
- Ability to work independently and as part of a team in a fast-paced environment
Desirable
- Knowledge of housing or property maintenance regulations
- Experience delivering service improvements
- Understanding of building maintenance tasks and timescales
Maintenance & Repairs Admin Coordinator in Bedford employer: The Construction Index Ltd
Contact Detail:
The Construction Index Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance & Repairs Admin Coordinator in Bedford
✨Tip Number 1
Get to know the company! Research their values and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since this role is all about liaising with customers and contractors, being clear and confident in your speech can really set you apart during interviews.
✨Tip Number 3
Be ready to showcase your organisational skills. Think of examples from your past experiences where you successfully managed multiple tasks or improved processes. This will demonstrate your proactive mindset!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Maintenance & Repairs Admin Coordinator in Bedford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in administration and property services. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Maintenance & Repairs Admin Coordinator role. We love seeing enthusiasm and a clear understanding of what we do.
Show Off Your Communication Skills: Since this role involves liaising with various stakeholders, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional – we’re all about that customer-focused approach!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Construction Index Ltd
✨Know Your Stuff
Make sure you brush up on property maintenance processes and compliance requirements. Familiarise yourself with common repairs and the IT systems used in the industry. This will show that you're proactive and ready to hit the ground running.
✨Show Off Your Communication Skills
Since this role involves liaising with various stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've delivered excellent customer service in the past, whether over the phone or via email. This will highlight your strong customer-focused approach.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage multiple priorities and deadlines. Think of specific instances where you successfully coordinated tasks or projects. This will help illustrate your strong organisational and planning skills, which are crucial for this role.
✨Bring Ideas to the Table
Think about ways you could improve efficiency and service delivery in the role. Be prepared to share these ideas during the interview. This shows that you're not just looking to fill a position but are genuinely interested in contributing to the team's success.
