Community Hub Administrator in Leeds

Community Hub Administrator in Leeds

Leeds Full-Time 25477 € / year No home office possible
The Conservation Volunteers

At a Glance

  • Tasks: Lead communications and manage day-to-day operations at a vibrant community hub.
  • Company: Skelton Grange Environment Centre, a beautiful eco-building in Southeast Leeds.
  • Benefits: Engaging work environment, community impact, and opportunities for personal growth.
  • Other info: Join us in promoting education and volunteering in a stunning natural setting.
  • Why this job: Be the friendly face of our hub and connect with diverse community members.
  • Qualifications: Strong organisational skills and a passion for community engagement.

We are looking for a very capable, adaptable and friendly administrator to lead on our day-to-day communications at our very busy outdoor learning and volunteering hub in Skelton Grange Environment Centre in Southeast Leeds. This beautiful eco-building is set in a 10-acre wildlife area in south Leeds and welcomes over 7500 people a year to a range of education, health, job skills and recreation opportunities in the natural environment.

You will be dealing with enquiries face to face, by email and over the phone, as well as leading on our marketing and publicity to promote our education, volunteering and community opportunities. We are looking for someone very organised, efficient and who enjoys the business and vibrancy of a community hub.

You will often be the first point of contact for new enquiries from volunteers, teachers, community groups and more, answering questions by phone and email, as well as welcoming presence for new visitors on site with induction tours or preliminary visits.

You will have oversight of our external publicity plan, using a range of platforms including social media, Eventbrite, digital newsletters and print media to promote our education, volunteering and community opportunities, and to highlight the successes of our work. You will need confidence in using a range of publicity tools, and in working with our delivery teams to create content.

You will be involved in planning, coordinating and supporting our community events, training and room hire offer - working with our staff and volunteer team, as well as with external providers to help make sure that spaces are set up and accessible, and that things go to plan on the day!

You will be looking after the administration of many of our day-to-day systems around bookings, invoicing, procurement, filing, and some reporting and evaluation - so an efficient and organised approach will be important.

Although predominantly locally focused, this role will also provide some national support to our Business Solutions Manager, providing administrative support to the management of our national fleet portfolio, helping to ensure compliance and respond to queries. To fulfil the role, you must be resident in the UK and have the right to work in the UK.

Community Hub Administrator in Leeds employer: The Conservation Volunteers

At Skelton Grange Environment Centre, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. Our Community Hub Administrator role offers the chance to engage with a diverse community while working in a stunning eco-building surrounded by nature, providing ample opportunities for personal and professional growth. With a focus on teamwork, creativity, and meaningful contributions to environmental education and community engagement, we ensure our employees feel valued and supported in their roles.

The Conservation Volunteers

Contact Detail:

The Conservation Volunteers Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Community Hub Administrator in Leeds

Tip Number 1

Get to know the community hub inside out! Familiarise yourself with the services and opportunities we offer. This way, when you meet potential volunteers or community groups, you can confidently answer their questions and showcase what makes us special.

Tip Number 2

Don’t underestimate the power of networking! Attend local events and engage with community members. Building relationships can lead to new opportunities and partnerships that benefit our hub and its mission.

Tip Number 3

Be proactive on social media! Share updates about our events and successes, and interact with followers. This not only promotes our hub but also shows your enthusiasm and commitment to our community.

Tip Number 4

When you’re ready to apply, make sure to do it through our website! It’s the best way for us to see your application and get a feel for how you’d fit into our vibrant team at Skelton Grange.

We think you need these skills to ace Community Hub Administrator in Leeds

Communication Skills
Organisational Skills
Customer Service
Marketing Skills
Social Media Management
Event Planning
Administrative Skills

Some tips for your application 🫡

Show Your Organisational Skills:Make sure to highlight your organisational abilities in your application. We want to see how you manage tasks and keep everything running smoothly, especially in a busy community hub like ours!

Be Friendly and Approachable:Since you'll be the first point of contact for many, let your friendly nature shine through in your written application. We love a warm and welcoming vibe, so don’t hold back on showing your personality!

Tailor Your Application:Take the time to tailor your application to our specific role. Mention your experience with marketing and publicity tools, as well as any relevant community work. We appreciate when applicants take the extra step to connect their skills with what we do.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Skelton Grange Environment Centre.

How to prepare for a job interview at The Conservation Volunteers

Know the Hub Inside Out

Before your interview, take some time to research Skelton Grange Environment Centre. Familiarise yourself with its mission, the types of events they host, and their community impact. This will show your genuine interest and help you connect your skills to their needs.

Show Off Your Communication Skills

As a Community Hub Administrator, you'll be the first point of contact for many. Prepare examples of how you've effectively communicated in previous roles, whether face-to-face, over the phone, or via email. Highlight your adaptability in handling different types of enquiries.

Demonstrate Organisational Prowess

This role requires a high level of organisation. Be ready to discuss specific tools or methods you use to stay organised, especially when managing multiple tasks like bookings, invoicing, and event coordination. Share any relevant experiences that showcase your efficiency.

Get Creative with Publicity Tools

Since you'll be overseeing external publicity, brush up on the various platforms mentioned in the job description. Think of creative ideas for promoting events and engaging the community. Bring examples of past marketing successes to the table to illustrate your capabilities.