Service Manager - Daylight (Women's Day Centre) in London

Service Manager - Daylight (Women's Day Centre) in London

London Full-Time 44181 - 50461 £ / year (est.) Home office (partial)
The Connection at St Martins in the Field

At a Glance

  • Tasks: Lead a team to support vulnerable women and deliver essential services in a safe environment.
  • Company: Join The Connection at St Martin’s, dedicated to ending homelessness in London.
  • Benefits: 30 days holiday, training budget, hybrid working, and enhanced family-friendly policies.
  • Other info: Inclusive workplace welcoming diverse applicants, including those with lived experience of homelessness.
  • Why this job: Make a real difference in women's lives while developing your leadership skills.
  • Qualifications: Experience in women's services and a passion for social care.

The predicted salary is between 44181 - 50461 £ per year.

About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector. We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role
Daylight Women’s Day Centre is an exciting new service providing a place of safety and support for women who are long term rough sleepers in London. We want to reach women who have experienced abuse, mental illness, addiction, poor physical health, unclear immigration status and homelessness. Our support will improve their health and wellbeing and enable them to move away from the streets. Daylight has been designed based on findings from the CHAIN rough sleeping data for London and the Women’s Rough Sleeping Census. This evidence highlights the importance of single gender services for women who hide from mainstream provision dominated by men. Daylight will reflect the Connection Theory of Change, building relationships of trust with people who have no confidence in most health and social care services. Therefore Trauma Informed Care lies at the heart of everything we do.

You will manage a team of staff and volunteers to set up, pilot and deliver this vital new service in a central London location. The service will include a combination of practical facilities such as showers and a laundry, health and wellbeing resources to minimise the harm associated with rough sleeping and support to move into accommodation. We may develop additional aspects to the service as resources become available.

Through a compassionate and proactive management style, you will build a proactive, high performing team who are passionate about supporting very vulnerable women away from the streets. You will enable creativity, and professional curiosity, strengthen resilience, and team well-being to meet the different needs and aspirations of the people we support. You will have a strong knowledge of women’s services, housing options, health inclusion approaches and social care entitlements. You will be both strength-based and solution focused, maximising and developing partnerships internally and externally to enhance service provision. You will be committed to embedding coproduction, so that service provision continues to improve and evolve. You will be organised, analytical and reflective with an ability to balance competing priorities.

Salary: £44,181 - £50,461 (Scale 29-35)
Closing Date: Wednesday 12th August
Interview Date: Wednesday 26th August

Our Benefits:

  • 30 days holiday plus bank holidays
  • Generous training budget, plus an annual personal training budget
  • Enhanced Sick Pay Policy
  • Enhanced family friendly policies
  • Day off for moving house
  • Hybrid working (depending on role requirements)
  • Pension – 5% Employer, 3% Employee
  • Cycle to Work Scheme
  • Season Ticket Loan
  • Employee Assistance Programme
  • Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer.

Service Manager - Daylight (Women's Day Centre) in London employer: The Connection at St Martins in the Field

The Connection at St Martin’s is an exceptional employer dedicated to making a meaningful impact in the lives of those experiencing homelessness in London. With a strong commitment to inclusivity and diversity, we offer flexible working arrangements and a supportive work culture that values every team member's contributions. Employees have the opportunity to grow within a passionate multi-disciplinary team, all while working in a vibrant city that thrives on its rich diversity.

The Connection at St Martins in the Field

Contact Details:

The Connection at St Martins in the Field Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Manager - Daylight (Women's Day Centre) in London

Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at The Connection at St Martins in the Field.

Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from The Connection at St Martins in the Field!

Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like The Connection at St Martins in the Field, will notice your enthusiasm!

Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at The Connection at St Martins in the Field or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Service Manager - Daylight (Women's Day Centre) in London

Communication Skills
Problem-Solving Skills
Attention to Detail
SQL
Python
Data Engineering
ETL/ELT Processes

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to The Connection at St Martins in the Field:Before hitting send, make sure to tailor your application specifically to The Connection at St Martins in the Field! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at The Connection at St Martins in the Field

Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.