At a Glance
- Tasks: Lead a dynamic team supporting individuals experiencing homelessness in London.
- Company: Join The Connection at St Martin’s, dedicated to ending rough sleeping in the city.
- Benefits: Enjoy 30 days holiday, generous training budgets, and hybrid working options.
- Other info: Inclusive workplace welcoming diverse backgrounds and lived experiences.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in managing teams and knowledge of housing and health services.
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets. London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector. We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
The Street Engagement Team is an innovative service that works across the West End/Westminster. The team offers an outreach response to people experiencing homelessness and also leads on several other CSTM projects that cover accommodation and health inclusion service offers. You will be managing and leading a multi-disciplinary team who provides a blend of both long-term and short-term support to people experiencing multiple levels of disadvantages and interconnecting needs. Modelling a psychologically informed approach, you will manage a team who develops and builds relationships so that every person gets the support they need to move them away from their experiences of homelessness. Through a compassionate and adaptive leadership and management style, you will enable creativity, and professional curiosity, strengthen resilience, and team well-being to be able to meet the different needs and aspirations of the people we support. With a working knowledge of housing options, health inclusion approaches and social care entitlements, you will be both strength-based and solution focused, maximising and developing partnerships internally and externally to enhance service provision. You will be committed to embedding coproduction, so that service provision continues to improve and evolve. You will be organised, analytical and reflective with an ability to balance competing priorities.
Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.
Salary: £44,181
Closing Date: Sunday 31st May
Interview Date: Monday 8th June
Our Benefits
- 30 days holiday plus bank holidays
- Generous training budget, plus an annual personal training budget
- Enhanced Sick Pay Policy
- Enhanced family friendly policies
- Day off for moving house
- Hybrid working (depending on role requirements)
- Pension – 5% Employer, 3% Employee
- Cycle to Work Scheme
- Season Ticket Loan
- Employee Assistance Programme
- Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer.
Service Manager (Street Engagement Team) employer: The Connection at St Martin-in-the-Fields
The Connection at St Martin’s is an exceptional employer dedicated to making a meaningful impact in the lives of those experiencing homelessness in London. With a strong commitment to diversity and inclusion, we offer a supportive work culture that values every team member's contributions, alongside generous benefits such as 30 days of holiday, enhanced sick pay, and a focus on professional development through training budgets. Our innovative approach to outreach and support fosters an environment where employees can thrive while making a real difference in the community.
Contact Detail:
The Connection at St Martin-in-the-Fields Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager (Street Engagement Team)
✨Tip Number 1
Network like a pro! Reach out to people in the sector, attend events, and connect with others who share your passion for helping those experiencing homelessness. You never know who might have a lead on your dream job!
✨Tip Number 2
Show your personality in interviews! Be genuine and let your passion for making a difference shine through. Remember, they want to see how you can connect with the people you'll be supporting.
✨Tip Number 3
Prepare some thoughtful questions for your interviewers. This shows you're not just interested in the role, but also in the organisation's mission and values. Plus, it gives you a chance to assess if it's the right fit for you!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Service Manager (Street Engagement Team)
Some tips for your application 🫡
Read the Job Description Carefully:Before you start writing, take a good look at the job description. We want to see how your skills and experiences align with what we're looking for, so make sure you understand the role and its requirements.
Show Your Passion for the Cause:We’re all about making a difference in people’s lives. When you write your application, let us know why you care about homelessness and how you can contribute to our mission. Your passion will shine through!
Be Specific About Your Experience:When detailing your past roles, be specific! Share examples of how you've led teams or supported individuals facing challenges. We love seeing concrete examples that demonstrate your skills and approach.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Connection at St Martin-in-the-Fields
✨Know Your Stuff
Make sure you understand the role of a Service Manager within the Street Engagement Team. Familiarise yourself with the challenges faced by people experiencing homelessness and the importance of a psychologically informed approach. This will show your genuine interest and commitment to the cause.
✨Showcase Your Leadership Style
Be ready to discuss your leadership style and how it aligns with compassionate and adaptive management. Think of examples where you've successfully led a team through challenges, focusing on creativity and resilience. This is key for the role!
✨Emphasise Inclusivity
Since the organisation values diversity and inclusivity, be prepared to talk about how you’ve fostered an inclusive environment in your previous roles. Share any experiences that highlight your understanding of different perspectives, especially if you have lived experience related to homelessness.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This could be about the team's current projects or how they measure success in their outreach efforts. It shows you're engaged and eager to contribute to their mission.
