At a Glance
- Tasks: Lead a passionate team to support individuals experiencing homelessness in London.
- Company: Join The Connection at St Martin’s, dedicated to ending rough sleeping in the city.
- Benefits: Enjoy 30 days holiday, training budgets, hybrid working, and more!
- Other info: Inclusive workplace welcoming diverse applicants, especially those with lived experience of homelessness.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in social care, housing options, and a compassionate approach to leadership.
The predicted salary is between 44181 - 44181 € per year.
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector. We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
The Street Engagement Team is an innovative service that works across the West End/Westminster. The team offers an outreach response to people experiencing homelessness and also leads on several other CSTM projects that cover accommodation and health inclusion service offers. You will be managing and leading a multi-disciplinary team who provides a blend of both long-term and short-term support to people experiencing multiple levels of disadvantages and interconnecting needs.
Modelling a psychologically informed approach, you will manage a team who develops and builds relationships so that every person gets the support they need to move them away from their experiences of homelessness. Through a compassionate and adaptive leadership and management style, you will enable creativity, and professional curiosity, strengthen resilience, and team well-being to be able to meet the different needs and aspirations of the people we support.
With a working knowledge of housing options, health inclusion approaches and social care entitlements, you will be both strength-based and solution focused, maximising and developing partnerships internally and externally to enhance service provision. You will be committed to embedding coproduction, so that service provision continues to improve and evolve. You will be organised, analytical and reflective with an ability to balance competing priorities.
Our Benefits
- 30 days holiday plus bank holidays
- Generous training budget, plus an annual personal training budget
- Enhanced Sick Pay Policy
- Enhanced family friendly policies
- Day off for moving house
- Hybrid working (depending on role requirements)
- Pension – 5% Employer, 3% Employee
- Cycle to Work Scheme
- Season Ticket Loan
- Employee Assistance Programme
- Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer.
Service Manager (Street Engagement Team) in London employer: The Connection at St Martin-in-the-Fields
The Connection at St Martin’s is an exceptional employer dedicated to making a meaningful impact in the lives of those experiencing homelessness in London. With a strong commitment to diversity and inclusion, we offer a supportive work culture that values every employee's unique contributions, alongside generous benefits such as 30 days of holiday, a robust training budget, and flexible working arrangements. Join us in our mission to create a city where no one sleeps rough, while enjoying opportunities for personal and professional growth within a compassionate and innovative team environment.
Contact Detail:
The Connection at St Martin-in-the-Fields Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager (Street Engagement Team) in London
✨Tip Number 1
Get to know the organisation! Research The Connection at St Martin’s and understand their mission. This will help you tailor your approach during interviews and show that you're genuinely passionate about making a difference in the lives of those experiencing homelessness.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn, or attend events related to homelessness and social care. Building relationships can give you insider knowledge and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to leadership and team management. Think about how you would apply a psychologically informed approach in real scenarios. We want to see your problem-solving skills and how you can adapt to different situations.
✨Tip Number 4
Don’t forget to showcase your lived experiences if applicable! If you have personal insights into homelessness or related challenges, share them. Your unique perspective can be a powerful asset in this field, and we value authenticity and diversity in our team.
We think you need these skills to ace Service Manager (Street Engagement Team) in London
Some tips for your application 🫡
Be Authentic:When you're writing your application, let your true self shine through. We want to see your personality and passion for helping others, especially in the context of homelessness. Share your experiences and motivations that align with our mission.
Tailor Your Application:Make sure to customise your application to reflect the specific role of Service Manager. Highlight your relevant skills and experiences that demonstrate your ability to lead a multi-disciplinary team and support those experiencing homelessness.
Showcase Your Knowledge:We’re looking for someone with a solid understanding of housing options and health inclusion approaches. Use your application to showcase your knowledge in these areas and how you can apply them to improve service provision.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end.
How to prepare for a job interview at The Connection at St Martin-in-the-Fields
✨Know Your Stuff
Make sure you understand the role of a Service Manager within the Street Engagement Team. Familiarise yourself with the challenges faced by people experiencing homelessness and the innovative approaches used by the organisation. This will show your genuine interest and commitment to the cause.
✨Showcase Your Leadership Style
Prepare to discuss your leadership approach, especially how you model a psychologically informed environment. Think of examples where you've successfully led a team through challenges, focusing on compassion and adaptability. This is key for the role!
✨Emphasise Collaboration
Highlight your experience in building partnerships, both internally and externally. Be ready to share specific instances where you've worked collaboratively to enhance service provision. This aligns perfectly with their focus on co-production and community engagement.
✨Be Reflective and Organised
Demonstrate your analytical skills and ability to balance competing priorities. Prepare examples that showcase your organisational skills and how you've reflected on past experiences to improve your practice. This will resonate well with their expectations for the role.
