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- Tasks: Lead the Private Events Operations team to deliver exceptional guest experiences.
- Company: Join the award-winning 5-star Connaught Hotel in the heart of Mayfair.
- Benefits: Enjoy competitive salary, enhanced family policies, and wellness support.
- Why this job: Be part of a renowned hotel with excellent career development opportunities.
- Qualifications: Strong communication skills and a passion for food and wine are essential.
- Other info: Experience memorable events and enjoy exclusive employee perks.
The predicted salary is between 36000 - 60000 £ per year.
An outstanding opportunity has arisen for a talented Private Events Operations Supervisor to join the Private Events Operations team of the award-winning 5-star Connaught Hotel. Found at the heart of Mayfair village, The Connaught blends tradition with contemporary flair.
As Private Events Operations Supervisor, you will be assisting in the leadership of the Private Events Operations Department in executing events based on the requirements of our guests. You will ensure that all colleagues fully understand their responsibilities and deliver an excellent service to guests. You will deputise in the absence of the Private Events Operations Manager and maintain the smooth running of the operation.
You will provide an exceptional and informed customer service experience. You will be an excellent communicator and have a real passion for food and wine. We anticipate the Private Events Operations Supervisor to be an excellent team leader, with a key focus on training and development of your team to ensure that colleagues create a memorable experience for our guests.
This is a fantastic opportunity to join one of London’s most renowned hotels and offers excellent opportunities for career development and progression.
Here at Maybourne, we strive to reward our employees for the incredible work they do every single day. In return for your hard work and dedication we offer you:
- Financial Stability
- Excellent salary package.
- Family Friendly company policies including enhanced Maternity and Paternity Pay.
- Holiday allowance increase after 3 and 5 years of service.
- Travel Season Ticket Loans.
- Pension Scheme.
- Salary Sacrifice.
- Holiday Trading.
- Retail Discount.
- Health and Wellbeing Support
- Subsidised monthly Podiatrist and Masseuse treatments.
- Flu vaccination vouchers.
- Eye test vouchers and contributions towards glasses.
- A dedicated team of Mental Health First Aiders & 24-hour colleague assistance helpline.
- On and off-site Occupational Health Service.
- Death in Service salary contribution.
- Various wellbeing activities focused on mental and physical health.
- A complimentary state-of-the-art all-day dining colleagues restaurant serving a range of nutritious meals.
- Cycle to Work.
- Recognition and Career Development
- Referral Scheme Introduce a Star where you can earn up to £1,500.
- Instant colleague recognition and award programme with generous prizes.
- Colleague of the month nominations with generous prizes.
- Additional paid day off to celebrate your Birthday.
- Internal transfer and promotion opportunities.
- In-house training and development team with a strong focus on career progression and personal growth.
- Long service awards.
- Memorable experiences
- Preferential room rates of £50 per overnight stay for yourself or your family across the Maybourne.
- Hotel Guest Experience Stay including an overnight stay and wining and dining at our renowned restaurants and bars.
- 50% Food and Beverage discount across the Maybourne.
- Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleagues Party, Annual Colleagues Children Party, etc.)
- Wedding and Baby gifts.
- Retirement functions.
*Terms and conditions apply to all benefits.
Private Events Operations Supervisor employer: The Connaught
Contact Detail:
The Connaught Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Private Events Operations Supervisor
✨Tip Number 1
Familiarise yourself with The Connaught's unique offerings, such as their Michelin-starred restaurant and award-winning bar. This knowledge will help you demonstrate your passion for the venue during interviews and discussions.
✨Tip Number 2
Network with current or former employees of The Connaught to gain insights into the company culture and expectations. This can provide you with valuable information that can set you apart from other candidates.
✨Tip Number 3
Showcase your leadership skills by discussing specific examples of how you've successfully managed teams in high-pressure environments. Highlighting your ability to train and develop staff will resonate well with the hiring team.
✨Tip Number 4
Prepare to discuss your customer service philosophy and how it aligns with The Connaught's commitment to exceptional guest experiences. Being able to articulate this will demonstrate your fit for the role.
We think you need these skills to ace Private Events Operations Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Private Events Operations Supervisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in event operations, leadership, and customer service. Use bullet points for clarity and focus on achievements that demonstrate your ability to excel in this role.
Write a Strong Cover Letter: Your cover letter should express your passion for the hospitality industry and your enthusiasm for the role. Mention specific experiences that showcase your skills in team leadership and exceptional customer service.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality sector.
How to prepare for a job interview at The Connaught
✨Show Your Passion for Hospitality
Make sure to express your genuine enthusiasm for the hospitality industry. Talk about your experiences and what drives you to create memorable events, as this role is all about delivering exceptional service.
✨Demonstrate Leadership Skills
As a Private Events Operations Supervisor, you'll need to lead a team effectively. Share examples of how you've successfully managed teams in the past, focusing on training and development to ensure everyone performs at their best.
✨Know the Venue Inside Out
Familiarise yourself with The Connaught Hotel's offerings, including its dining options and unique features. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.
✨Prepare for Scenario-Based Questions
Expect to be asked how you would handle specific situations during events. Think through potential challenges and prepare your responses, highlighting your problem-solving skills and ability to maintain a calm demeanour under pressure.
