We are looking for a talented and passionate full-time In room Dining Coordinator to join our team at the award-winning 5-Star Deluxe Connaught Hotel.
Responsibilities:
- To answer all incoming calls into the In Room Dining Office, dealing with general enquiries and taking messages as appropriate.
- To ensure forwarding and receiving of all information pertaining to the department in order to maintain The Connaught Richey standards and achieve total guest satisfaction adding to the guest experience.
- To report guest complaints to In-Room Dining Manager or delegate immediately.
- To co-operate with members of staff in other departments, especially back of house and Housekeeping to fulfil guests requirements.
- To ensure 360 degree communication to provide consistent, intuitive service
- To be a focal part of the development of a strong team culture and ethos which supports high levels of guest service delivery, effective communication and knowledge sharing.
- Attend department/hotel training sessions and meetings as required. Fully support Connaught and Maybourne training initiatives at all times.
- Be fully conversant with the Maybourne Employee Handbook and ensure that practice is adopted at all times.
Benefits:
In return for your hard work and dedication we offer you:
Financial Stabil...
In Room Dining Coordinator in London employer: The Connaught
The Connaught is an exceptional employer, offering a vibrant work culture steeped in heritage and hospitality. As a Bar Supervisor, you will thrive in a supportive environment that values employee growth and development, with opportunities to enhance your skills in a prestigious 5-Star Deluxe hotel. Located in the heart of Mayfair, you will be part of a dedicated team that prides itself on delivering outstanding service, making every day at The Connaught a rewarding experience.
