At a Glance
- Tasks: Assist in providing outstanding service and attend to guest requests at The Connaught Grill.
- Company: Join the award-winning 5-Star Deluxe hotel, The Connaught, in Mayfair.
- Benefits: Enjoy competitive salary, health perks, and generous leave options.
- Other info: Opportunities for growth and recognition in a supportive environment.
- Why this job: Be part of a team that values elegance, warmth, and exceptional service.
- Qualifications: Previous experience in luxury hospitality and a passion for food and wine.
The predicted salary is between 24000 - 30000 £ per year.
We are looking for a talented and passionate full-time Commis Waiter/Waitress to join The Connaught Grill team at the award-winning 5-Star Deluxe hotel – The Connaught. To arrive at The Connaught is to belong. Discover a hotel of warm hospitality and effortless style, a beacon of Mayfair Village for over two-hundred years; home to a community united by the allure of the exceptional. Here, heritage and heart unite, discretion is our promise, and the pleasure to please is a way of life.
The Role: As Commis Waiter/Waitress at The Connaught Grill, you will assist the team in their day to day duties such as attending to guest requests and enquiries and providing an outstanding and efficient service to our guests. You will also have a great knowledge of hotel information and food and beverage menus.
Responsibilities:
- You will be an excellent communicator and will have a real passion for food and wine.
- You will be an excellent team player and have fantastic customer service attitude.
- You will have pride and attention to detail in your work.
- You will be flexible and organise your activities well.
- We anticipate that the ideal candidate will have worked in within a similar environment.
Who You Are: Someone who naturally embodies elegance, warmth, and quiet confidence. Previous experience in luxury hospitality. A calm, composed presence with an eye for thoughtful detail. A team player who believes service is an art and people are at the heart.
A Rewarding Career with Maybourne: At Maybourne, we are proud to offer a thoughtfully curated selection of benefits designed to support your wellbeing, nurture your development, and celebrate your milestones - both personal and professional.
Health & Wellbeing:
- Complimentary access to our all-day dining staff restaurant, offering nourishing and seasonal dishes.
- Option to purchase up to five additional days of annual leave per year.
- Monthly access to subsidised massage and podiatry treatments.
- A programme of wellbeing initiatives, from mental health support to physical activity.
- 24-hour confidential assistance helpline.
- On- and off-site Occupational Health support.
- Life assurance through our Death in Service scheme.
- Eye care support, including vouchers and contributions towards glasses.
- Flu vaccination vouchers.
- Cycle to Work Scheme.
Recognition & Growth:
- An extra paid day’s leave to celebrate your birthday.
- Instant recognition and award programme, celebrating extraordinary contributions.
- Dedicated in-house training and development to support your personal and professional growth.
- Monthly colleague awards with generous prizes.
- Opportunities for internal progression and cross-property moves.
- ‘Introduce a Star’ referral scheme – with rewards of up to £1,500.
- Long service celebrations to honour your continued dedication.
Financial Care:
- A highly competitive salary package.
- Increased holiday entitlement after 3 and 5 years of service.
- Family-first policies, including enhanced maternity and paternity pay.
- Season ticket travel loans.
- A generous pension scheme.
- Smart Tech Benefit – Opportunity to buy electrical goods with monthly repayments to help you spread out the cost.
Moments to Remember:
- Exceptional colleague rates of £50 per night across Maybourne properties for you and your family.
- A hosted ‘Guest Experience Stay’ — immerse yourself in the full Maybourne experience.
- 50% off food and beverage across our restaurants and bars.
- Invitations to a year-round calendar of cherished colleague events – from the Maybourne Picnic to our festive celebrations.
- Thoughtful gifts to mark weddings, new arrivals, and retirements.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. This is a full-time role requiring 40 hours per week.
Commis Waiter/ress in London employer: The Connaught
At The Connaught, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates warmth, elegance, and personal growth. Our comprehensive benefits package includes health and wellbeing initiatives, generous leave policies, and opportunities for professional development, ensuring that our team members thrive both personally and professionally. Join us in the heart of Mayfair, where your passion for luxury hospitality will be nurtured and recognised, making every day at work a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Commis Waiter/ress in London
✨Tip Number 1
Get to know the venue! Before your interview, pop by The Connaught Grill and soak in the atmosphere. Familiarising yourself with the space and its vibe will help you stand out as someone who genuinely cares about the role.
✨Tip Number 2
Brush up on your food and wine knowledge! Being a Commis Waiter/Waitress means you'll need to impress with your understanding of the menu. Show us that you're passionate about what you serve, and it’ll definitely catch the interviewer's eye.
✨Tip Number 3
Practice your communication skills! As a team player, being able to communicate effectively is key. Try role-playing with a friend or family member to get comfortable discussing your experiences and how you handle guest interactions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at The Connaught Grill. Don’t miss out on this opportunity!
We think you need these skills to ace Commis Waiter/ress in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for food and hospitality shine through. We want to see that you genuinely care about providing exceptional service and have a love for the culinary arts.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in luxury hospitality. We’re looking for candidates who understand the nuances of high-end service, so don’t be shy about showcasing your skills!
Be Personable:In your cover letter, let your personality come through! We value warmth and elegance, so share a bit about yourself and why you’d be a great fit for The Connaught Grill team. Remember, we’re all about people here.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this fantastic opportunity!
How to prepare for a job interview at The Connaught
✨Know Your Menu Inside Out
Before the interview, make sure you’re familiar with the food and beverage menus at The Connaught Grill. Being able to discuss specific dishes and wine pairings will show your passion for food and your commitment to providing excellent service.
✨Show Off Your Communication Skills
As a Commis Waiter/Waitress, communication is key. Practice articulating your thoughts clearly and confidently. You might even want to role-play common guest interactions with a friend to get comfortable with the flow of conversation.
✨Demonstrate Team Spirit
Highlight your experience working in a team environment. Share examples of how you’ve collaborated with colleagues to enhance guest experiences. This will show that you understand the importance of teamwork in delivering exceptional service.
✨Embody Elegance and Warmth
During the interview, let your personality shine through. The Connaught values elegance and warmth, so be sure to present yourself in a composed manner while also being approachable. A genuine smile can go a long way!
