Human Resources and Recruitment Officer in City of London

We are looking for a talented and passionate full-time Human Resources and Recruitment Officer to join our Human Resources team at the award-winning 5-Star Deluxe Connaught Hotel.

To arrive at The Connaught is to belong. Discover a hotel of warm hospitality and effortless style, a beacon of Mayfair Village for over two-hundred years; home to a community united by the allure of the exceptional. Here, heritage and heart unite, discretion is our promise, and the pleasure to please is a way of life.

The Role:

As a Human Resources and Recruitment Officer you will play a key role in recruitment and engagement of exceptional talent. Here, every detail you deliver becomes a memory our colleagues carry with them. Working alongside a team that values warmth, anticipation, and craftsmanship, you will also embody Maybourne’s commitment to putting people at our heart, staying two steps ahead, and making the magic happen.

Responsibilities:

• Provide a highly effective Human Resources advice and guidance to all departments within the Connaught across the Human Resources remit, including recruitment and selection, performance management, employee relations, payroll and reward and recognition.
• Manage the daily recruitment and selection process for The Connaught, ensuring a highly successful attraction approach, maximising the profile of The Connaught brand from an employment perspective, and to secure best available talent within an appropriate timeframe.
• Work closely with Departmental Heads in conjunction with the Director of Human Resources to ensure a timely recruitment process is in place and executed. Ensure accurate job descriptions and person specifications are in place for all positions.
• Proactively support and participate in Career Fairs, College/University open days and Internship recruitment as required, ensuring The Connaught and Maybourne are effectively represented and profiled externally.
• Ensure that the appropriate right to work and immigration paperwork checks are undertaken at the recruitment stage and are reported in accordance with company policies and legislative requirements to ensure full compliance. Prioritise and action need areas and ensure these are communicated to the Assistant Director of Human Resources.

Who You Are:

• Someone who naturally embodies elegance, warmth, and quiet confidence.
• Previous HR experience in luxury hospitality.
• A calm, composed presence with an eye for thoughtful detail.
• A team player who believes service is an art and people are at the heart.

At Maybourne, we are proud to offer a thoughtfully curated selection of benefits designed to support your wellbeing, nurture your development, and celebrate your milestones - both personal and professional.

Health & Wellbeing:

• Complimentary access to our all-day dining staff restaurant, offering nourishing and seasonal dishes.
• Option to purchase up to five additional days of annual leave per year.
• Monthly access to subsidised massage and podiatry treatments.
• A programme of wellbeing initiatives, from mental health support to physical activity.
• 24-hour confidential assistance helpline.
• On- and off-site Occupational Health support.
• Life assurance through our Death in Service scheme.
• Eye care support, including vouchers and contributions towards glasses.
• Flu vaccination vouchers.
• Cycle to Work Scheme.

Recognition & Growth:

• An extra paid day’s leave to celebrate your birthday.
• Instant recognition and award programme, celebrating extraordinary contributions.
• Dedicated in-house training and development to support your personal and professional growth.
• Monthly colleague awards with generous prizes.
• Opportunities for internal progression and cross-property moves.
• ‘Introduce a Star’ referral scheme – with rewards of up to £1,500.
• Long service celebrations to honour your continued dedication.

Financial Care:

• A highly competitive salary package.
• Increased holiday entitlement after 3 and 5 years of service.
• Family-first policies, including enhanced maternity and paternity pay.
• Season ticket travel loans.
• Smart Tech Benefit – Opportunity to buy electrical goods with monthly repayments to help you spread out the cost.
• A generous pension scheme.

Moments to Remember:

• Exceptional colleague rates of £50 per night across Maybourne properties for you and your family.
• A hosted ‘Guest Experience Stay’ – immerse yourself in the full Maybourne experience.
• 50% off food and beverage across our restaurants and bars.
• Invitations to a year-round calendar of cherished colleague events – from the Maybourne Picnic to our festive celebrations.
• Thoughtful gifts to mark weddings, new arrivals, and retirements.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.