Assistant Housekeeping Manager

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. We are seeking a driven Assistant Housekeeping Manager to join the Claridge's Housekeeping team. Set in the heart of Mayfair, Claridge's is an art deco icon and a byword for understated elegance. Since the 1850s, Claridge's has excelled at the finer things in life: glamorous design, inspiring dining, impeccable service.

As an Assistant Housekeeping Manager you will be responsible for:

• Assisting departmental rotas and ensuring the workload is sufficiently covered on a day to day basis
• Managing records for all colleagues within your section of the department, noting significant achievements, ensuring recognition, recording absence, holidays and lateness.
• Making necessary recommendations to the development of colleagues
• Ensuring all new colleagues are fully inducted into the Housekeeping department and trained on all procedures relating to the department.
• Preparing and supervising the training programme for colleagues
• Working on specific projects assigned to you within the department
• Assisting with the preparation of rooms for specific guest requests or VIP arrivals.

Entry Requirements for the role of Assistant Housekeeping Manager:

We are looking for a strong, motivated individual, ideally someone who has worked in a similar role within the luxury hospitality industry in the past. This person will be a team player who is an avid learner, adaptable and has exceptional interpersonal and communication skills. Other skills that will need to be demonstrated include:

• Strong customer care skills
• Ability to work in a fast paced environment
• Excellent attention to detail
• A high standard of personal presentation
• Confident, professional and welcoming personality
• Ability to deal with high profile guests in a professional manner
• Strong leadership skills

This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing hotel team renowned for their approach and delivery of unparalleled service.

In return for your hard work and dedication we offer you:

• Financial Stability: Excellent salary package. Family Friendly company policies including enhanced Maternity and Paternity Pay. Holiday allowance increase after 3 and 5 years of service. Travel Season Ticket Loans. Pension Scheme.
• Health and Wellbeing Support: Subsidised monthly Podiatrist and Masseuse treatments. Flu vaccination vouchers. Eye test vouchers and contributions towards glasses. 24-hour colleague assistance helpline. On and off-site Occupational Health Service. Death in Service salary contribution. Various wellbeing activities focused on mental and physical health. A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals.
• Recognition and Career Development: Referral Scheme 'Introduce a Star' where you can earn up to £1,500. Instant colleague recognition and award programme with generous prizes. Colleague of the month nominations with generous prizes. Additional paid day off to celebrate your Birthday. Internal transfer and promotion opportunities. In-house training and development team with a strong focus on career progression and personal growth. Long service awards.
• Memorable experiences: Preferential room rates of £50 per overnight stay for yourself or your family across Maybourne. Hotel Guest Experience Stay including an overnight stay and wining and dining at our renowned restaurants and bars. 50% Food and Beverage discount across Maybourne. Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children's Party, etc.) Wedding and Baby gifts. Retirement functions.

*Terms and conditions apply to all benefits. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.