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- Tasks: Lead a talented spa team and elevate guest wellness experiences.
- Company: Join a family-run, award-winning hotel in the stunning Yorkshire Dales.
- Benefits: Competitive salary, bonuses, discounts, and ongoing training opportunities.
- Why this job: Shape the future of a leading countryside wellness retreat.
- Qualifications: Experience in premium spa management and a passion for wellbeing.
- Other info: Enjoy a dynamic work environment with a focus on exceptional guest service.
The predicted salary is between 36000 - 60000 £ per year.
The Coniston Hotel Country Estate & Spa is an award-winning destination hotel near Skipton on the edge of the Yorkshire Dales. We are a family run, privately owned organisation founded in 1969 by the Bannister family, who remain actively involved in the day-to-day running of the business. Over the past 50 years our 1,000-acre estate has grown from strength to strength and now boasts 70 bedrooms, The View One Rosette Restaurant, Macleods Bar and our award-winning five-bubble rated Ndarra Spa, as well as an array of on-site activities such as clay pigeon shooting, Land Rover Experience, archery, fishing, e-biking and walking.
The vast range of activities, combined with flexible function spaces, makes The Coniston a popular choice with corporate guests, attracting off-site meetings and team building sessions from clients across the UK and abroad. We are also recognised as a leading wedding and private events venue in our region. We pride ourselves on delivering exceptional customer service and building meaningful relationships with our guests. Everyone who walks through our doors becomes part of our story, and we feel privileged to be part of theirs.
Are you ready to lead one of Yorkshire's most celebrated spa destinations? The Ndarra Spa at The Coniston is continuing to develop a reputation as one of the UK's leading countryside wellness retreats. As we grow and evolve, we're looking for a passionate, driven and experienced Spa Manager to lead our spa team and elevate the guest wellness experience even further. This is more than just a management role; it's an opportunity to shape the future of our spa offering, champion wellbeing, and lead a talented team within one of the most beautiful natural settings in the UK.
Why join us? We're not just a hotel; we're a destination. Set within a 1,000-acre estate near Skipton, The Coniston offers unforgettable experiences for guests and rewarding careers for our team. We are proud of our Yorkshire heritage, our family-run values, and the people who help bring our vision to life. You'll be joining as a supportive, professional and passionate leader dedicated to delivering exceptional guest experiences.
What makes this role special? You'll be a key leader within Ndarra Spa, responsible for delivering exceptional wellness experiences to both hotel guests and day visitors. You will:
- Lead and inspire a high-performing spa team, including therapists, spa reception and spa hosts
- Take ownership of the overall guest journey, ensuring every visit is relaxing, seamless and memorable
- Drive commercial performance, managing spa revenue through treatments, memberships, retail and spa days
- Maintain the highest operational and service standards, ensuring the spa facilities and treatment experiences reflect our five-bubble rating
- Work collaboratively with hotel leadership to develop new wellness experiences, packages and spa offerings
Who we're looking for: We're looking for a confident and inspiring leader who is passionate about wellness, hospitality and guest experience. You will be:
- An experienced Spa Manager within a premium spa, hotel or wellness environment
- A hands-on leader who enjoys being present in the operation and supporting the team
- Passionate about wellbeing, luxury guest experiences and high service standards
- Commercially minded, with experience managing targets, budgets, retail performance and memberships
- A strong communicator who can coach, mentor and motivate a team
- Highly organised with experience managing rotas, stock, treatment bookings and operational efficiency
What you'll receive: £42,000 per year + service (up to £2,500/year) + performance-related bonus, 45 hours per week. Additional benefits include:
- 28 days holiday (increasing with service)
- Monthly and annual recognition awards
- Access to the award-winning Ndarra Spa, including discounted treatments and memberships
- Hotel discounts for family & friends
- Free on-site parking
- Nest pension scheme
- 24/7 Employee Assistance Programme
- Ongoing training, development and progression opportunities
- Meals on duty
Essentials: Right to work in the UK, flexibility to work evenings and weekends, valid UK driving licence preferred due to our rural location.
Ready to be part of something special? If you're passionate about wellbeing, luxury guest experiences and leading an exceptional spa team, we'd love to hear from you. Apply now and help shape the future of Ndarra Spa at The Coniston.
Spa Manager in Skipton employer: The Coniston Hotel
Contact Detail:
The Coniston Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Manager in Skipton
✨Tip Number 1
Network like a pro! Reach out to your connections in the wellness and hospitality industry. Attend local events or workshops, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show up in style! If you can, visit The Coniston Hotel and Ndarra Spa in person. Get a feel for the atmosphere and chat with staff. This shows your genuine interest and gives you a chance to make a memorable impression.
✨Tip Number 3
Prepare for the interview like it’s a spa day! Research the company’s values and recent developments. Think about how your experience aligns with their mission of delivering exceptional guest experiences. Be ready to share your vision for the spa!
✨Tip Number 4
Follow up after your interview! A simple thank-you email can go a long way. Mention something specific from your conversation to remind them of your enthusiasm and fit for the role. It keeps you fresh in their minds!
We think you need these skills to ace Spa Manager in Skipton
Some tips for your application 🫡
Show Your Passion for Wellness: When writing your application, let your passion for wellness and guest experiences shine through. We want to see how you connect with the values of The Coniston and the Ndarra Spa, so share your personal journey and what drives you in this industry.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Spa Manager role. Highlight your relevant experience in premium spa environments and any leadership roles you've held. We love seeing how your background aligns with our mission!
Be Authentic and Personal: Don’t be afraid to inject a bit of your personality into your application. We’re a family-run business that values genuine connections, so tell us about your unique approach to leading a team and creating memorable guest experiences.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for this exciting opportunity at The Coniston!
How to prepare for a job interview at The Coniston Hotel
✨Know Your Spa Inside Out
Before the interview, make sure you’re familiar with Ndarra Spa’s offerings and unique features. Research their treatments, wellness philosophies, and any recent awards or recognitions. This knowledge will not only impress your interviewers but also show your genuine interest in leading their spa team.
✨Showcase Your Leadership Style
As a Spa Manager, your leadership skills are crucial. Prepare examples of how you've successfully led teams in the past, focusing on your ability to inspire and motivate. Think about specific situations where you’ve improved team performance or enhanced guest experiences through effective management.
✨Emphasise Guest Experience
The Coniston prides itself on exceptional customer service, so be ready to discuss how you would enhance the guest journey at Ndarra Spa. Share ideas for new wellness packages or improvements to existing services that could elevate the overall experience for both hotel guests and day visitors.
✨Be Commercially Savvy
Understanding the business side of spa management is key. Brush up on your knowledge of managing budgets, driving revenue through treatments and memberships, and retail performance. Be prepared to discuss how you can contribute to the spa's commercial success while maintaining high service standards.