Hybrid IT Helpdesk Analyst (Entry-Level) in Manchester

Hybrid IT Helpdesk Analyst (Entry-Level) in Manchester

Manchester Full-Time 25000 - 32000 £ / year (est.) No working from home possible
The Config Team Ltd

At a Glance

  • Tasks: Handle helpdesk tickets and improve processes while ensuring top-notch client experience.
  • Company: Join The Config Team Ltd, a global tech organisation with a supportive culture.
  • Benefits: Enjoy strong benefits, career growth opportunities, and a hybrid work environment.
  • Other info: Develop skills in a dynamic environment focused on SAP AMS.
  • Why this job: Kickstart your career in tech and make a real difference in client support.
  • Qualifications: Recent graduates or early-career professionals with a passion for client experience.

The predicted salary is between 25000 - 32000 £ per year.

The Config Team Ltd is seeking an AMS Helpdesk Analyst to join our hybrid UK team.

This entry‑level role welcomes a recent graduate or early‑career professional with a passion for client experience and exposure to SAP AMS within a global technology organisation.

You will handle helpdesk tickets, maintain SLA quality, and contribute to process improvements while developing skills in a supportive environment with strong benefits and growth opportunities.

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Hybrid IT Helpdesk Analyst (Entry-Level) in Manchester employer: The Config Team Ltd

The Config Team Ltd is an excellent employer for those looking to kickstart their career in product management within a dynamic Agile environment. Located in Liverpool, the company fosters a collaborative work culture that encourages innovation and personal growth, offering extensive benefits such as Bupa healthcare and a pension scheme, along with flexible remote/hybrid working options that enhance work-life balance.

The Config Team Ltd

Contact Details:

The Config Team Ltd Recruitment Team

We think you need these skills to ace Hybrid IT Helpdesk Analyst (Entry-Level) in Manchester

Client Experience
Helpdesk Support
SLA Management
Process Improvement
SAP AMS
Technical Troubleshooting
Communication Skills