AMS Helpdesk Coordinator — Hybrid, SAP Exposure in Manchester

AMS Helpdesk Coordinator — Hybrid, SAP Exposure in Manchester

Manchester Entry level 25000 - 32000 £ / year (est.) Home office (partial)
The Config Team Ltd

At a Glance

  • Tasks: Coordinate client tickets and assist with SAP AMS functions in a dynamic team.
  • Company: Join a well-known global technology organisation with a collaborative culture.
  • Benefits: Hybrid work model, exposure to SAP, and opportunities for professional growth.
  • Other info: Gain valuable skills in reporting and process improvement in a supportive environment.
  • Why this job: Kickstart your career in tech while making a real impact on client satisfaction.
  • Qualifications: No prior experience required; just a passion for tech and teamwork.

The predicted salary is between 25000 - 32000 £ per year.

The Config Team Ltd is hiring an AMS Helpdesk Analyst in a hybrid role based in the UK.

This entry-level position focuses on coordinating internal and external client tickets and assisting with the SAP AMS function while working within a well-known global technology organisation.

As part of the team, you will gain exposure to reporting, process improvement, and documentation, while supporting service levels, SLAs, and client satisfaction.

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The Config Team Ltd

Contact Details:

The Config Team Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land AMS Helpdesk Coordinator — Hybrid, SAP Exposure in Manchester

Get involved in SAP Communities!

Join online forums and local meetups focused on SAP and ERP systems. These communities are goldmines for networking, and attending local events can help us connect with industry professionals who might know of entry-level opportunities at companies like The Config Team Ltd!

Make your mark with hands-on experience!

Consider completing SAP training sessions or certifications. If there's an opportunity to work on SAP projects or internships—take it! Having practical experience under your belt can make a huge difference when you're applying for roles like AMS Helpdesk Coordinator — Hybrid, SAP Exposure.

Keep an eye on internship programmes!

Watch out for internship programmes that offer entry-level positions in SAP. Many companies, including The Config Team Ltd, often look to hire interns into permanent positions once their training is complete. Signing up for alerts on relevant job boards can help us snag those opportunities early.

Show your passion through projects!

If we have the chance to work on personal or group projects that involve SAP, make sure to showcase them in our portfolio. This demonstrates our enthusiasm and gives us concrete examples to discuss during interviews at places like The Config Team Ltd. Plus, it’ll set us apart from the competition.

We think you need these skills to ace AMS Helpdesk Coordinator — Hybrid, SAP Exposure in Manchester

Client Coordination
SAP Exposure
Ticket Management
Reporting
Process Improvement
Documentation Skills
Service Level Agreement (SLA) Management

Some tips for your application 🫡

Highlight Your Technical Know-How:When applying for an entry-level role in SAP ERP systems, it's essential to showcase your understanding of relevant software and tools. Include any academic projects or courses that involved SAP systems—it makes you stand out as a candidate who’s ready to hit the ground running!

Show Off Your Analytical Skills:Businesses love problem solvers! Make sure to highlight any experience that demonstrates your analytical abilities, whether it's through coursework, internships, or relevant projects. Mention specific tools or methods you've used to analyse data, as this is crucial in the world of SAP ERP.

Tailor Your CV to Match the Job Description:Customise your CV by aligning your skills and experiences with the specific requirements listed in the job description. Use keywords from the listing to show that you've done your homework and understand what The Config Team Ltd is looking for in an entry-level candidate.

Craft a Genuine Cover Letter:This is your chance to show some personality! Since this is an entry-level role, focus on your enthusiasm for learning and how you can contribute to The Config Team Ltd. Share why you're keen on SAP systems and how this opportunity fits your career goals—it can make all the difference!

How to prepare for a job interview at The Config Team Ltd

Brush Up on SAP Fundamentals

Make sure you've got a solid grasp of the basics of SAP. Even for an entry-level role like this, interviewers at The Config Team Ltd might throw some technical questions your way. Understanding core modules like SAP FI or CO can set you apart and show that you're ready to dive in.

Showcase Your Analytical Skills

As an SAP ERP Systems professional, analytical skills are paramount. Be prepared to discuss examples from your studies or any projects where you've demonstrated problem-solving using data or software systems. Highlighting your ability to analyse business processes can be a game-changer in your interview.

Prepare for Case Scenarios

Entry-level positions often involve case scenarios where you might have to demonstrate how you'd handle typical SAP challenges. Think through examples where you might troubleshoot a problem or optimise a process within an ERP system. This will help you approach those situational questions with confidence.

Express Your Eagerness to Learn

Since you're aiming for an entry-level position, your attitude towards learning and developing in the role will resonate well with The Config Team Ltd. Be sure to emphasise your willingness to engage with training and further your knowledge in SAP technologies. This can show your potential as a long-term asset for them.