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- Tasks: Manage key accounts and build strong relationships with enterprise customers.
- Company: The Config Team is a leading SAP Supply Chain Consultancy focused on employee well-being and development.
- Benefits: Enjoy 24 days holiday, paid volunteer day, private healthcare, and generous bonuses.
- Why this job: Join a collaborative culture with opportunities for international travel and career progression.
- Qualifications: Experience in software or supply chain sales and strong relationship-building skills required.
- Other info: Hybrid working model and commitment to inclusivity and personal development.
The predicted salary is between 36000 - 60000 £ per year.
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Job title: Key Account Manager (Software)
Employment: Permanent
Location: Hybrid, UK based
Travel: International travel opportunities
Salary: Excellent basic salary and benefits, plus higher earning potential
Benefits: 24 days holiday, paid birthday day off, paid volunteer day, holiday buy & sell, Bupa private healthcare, 5% employer matched pension contribution, life insurance 4x annual salary, electric car lease scheme, funded social events, investment in personal development, you chose the charity we make the financial contribution, CSR initiatives, and much more!
The Role Overview
Were looking for an experienced and driven Account Manager to join our Sales Services team, focused on building lasting relationships with our enterprise customers across a wide range of industries.
In this role, youll take ownership of strategic customer accounts, working closely with them to identify opportunities, shape solutions, and drive Consultancy, AMS, and Software revenue. Youll act as a trusted advisor, using your expertise in supply chain and technology to support their goals and help maximise the value of The Config Teams services.
Essential
- Experience in software or supply chain sales
- Proven success managing complex sales cycles and large enterprise accounts
- Strong understanding of supply chain processes and technology
- Confident in building credibility with C-suite, procurement, IT and operations teams
- A passion for solving business problems using IT and innovation
- A collaborative team player whos commercially astute and results-focused
Highly Advantageous
- Experience with Supply Chain, Warehouse Management, ERP, SAP, or similar enterprise software solutions
- Background in managing SaaS customers within Manufacturing, Logistics, or Supply Chain industries
- Track record of achieving account growth targets and customer retention KPIs
- Experience with account planning, customer success methodologies, and value realization frameworks
- Understanding of software implementation processes and customer onboarding journeys
Key Competencies
- Excellent relationship building and communication skills
- Strategic thinking and account planning capabilities
- Strong negotiation and commercial acumen
- Ability to understand complex technical solutions and translate business value
- Customer-centric mindset with focus on long-term partnership development
- Results-driven approach with ability to work autonomously
- Orchestrate internal resources across Marketing, SDR and Pre-Sales to execute growth plans
The Config Team
- A leading SAP Supply Chain Consultancy, with a people-centric and collaborative culture focused on employee well-being, learning and development and creating an excellent place to work for our people.
- Why Apply for This Position with The Config Team
- Generous sales bonuses and annual salary reviews with strong earning potential from account growth
- UK & Australian based, with international business expensed travel opportunities to visit key customers
- Hybrid working and modern day working practices to support work-life balance
- Celebrate being part of an Investors In People Gold Accredited organisation
- Excellent career progression and L&D opportunities available within our growing sales team
- Opportunity to work with globally recognised customers and build lasting strategic partnerships
- Established customer base providing immediate opportunities for relationship building and growth
Apply today!
Our people are our greatest asset. We are dedicated to fostering an inclusive work environment built on trust, respect, and integrity, where everyone has the opportunity to succeed. We strive to create a workplace where all individuals feel welcome, safe, valued, and supported.
We are committed to preventing discrimination of any kind and actively encourage applications from individuals of all backgrounds, including those from underrepresented groups. To ensure you can perform at your best during the hiring process, we are happy to accommodate any reasonable adjustments you may need.
Together, we make the difference that creates a smile across the whole supply chain, starting with our team.
Find out more about life at The Config Team, visit Glassdoor: https://www.glassdoor.co.uk/Overview/Working-at-The-Config-Team-EI_IE1831019.11,26.htm
For a full job description or if you have any questions, please submit your CV.
We look forward to hearing from you.
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Account Manager (Services) employer: The Config Team Ltd
Contact Detail:
The Config Team Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager (Services)
✨Tip Number 1
Familiarise yourself with The Config Team's services and their approach to supply chain consultancy. Understanding their unique selling points will help you articulate how your experience aligns with their needs during conversations.
✨Tip Number 2
Network with current or former employees of The Config Team on platforms like LinkedIn. Engaging with them can provide insider insights about the company culture and expectations, which can be invaluable in your discussions.
✨Tip Number 3
Prepare specific examples from your past experiences that demonstrate your success in managing complex sales cycles and building relationships with C-suite executives. Tailoring your stories to reflect the challenges faced by enterprise customers will showcase your suitability for the role.
✨Tip Number 4
Stay updated on industry trends related to supply chain technology and software solutions. Being knowledgeable about recent developments will not only impress your interviewers but also position you as a thought leader who can contribute to strategic discussions.
We think you need these skills to ace Account Manager (Services)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in software or supply chain sales. Emphasise your success in managing complex sales cycles and large enterprise accounts, as these are crucial for the Account Manager role.
Craft a Compelling Cover Letter: In your cover letter, demonstrate your understanding of supply chain processes and technology. Share specific examples of how you've built relationships with C-suite executives and contributed to account growth.
Showcase Relevant Skills: Highlight key competencies such as strategic thinking, negotiation skills, and customer-centric mindset. Use concrete examples to illustrate how you've successfully applied these skills in previous roles.
Research The Config Team: Familiarise yourself with The Config Team's culture and values. Mention in your application how your personal values align with their commitment to employee well-being and inclusivity.
How to prepare for a job interview at The Config Team Ltd
✨Understand the Company and Its Culture
Before your interview, take some time to research The Config Team. Understand their values, mission, and the services they offer. This will help you align your answers with their culture and demonstrate that you're genuinely interested in being part of their team.
✨Showcase Your Relationship-Building Skills
As an Account Manager, building strong relationships is key. Prepare examples from your past experiences where you've successfully managed client relationships, particularly with C-suite executives. Highlight how you’ve added value to those partnerships.
✨Demonstrate Your Technical Knowledge
Given the focus on supply chain and technology, be ready to discuss your understanding of these areas. Familiarise yourself with relevant software solutions like ERP and SAP, and be prepared to explain how you can leverage this knowledge to benefit The Config Team's clients.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and strategic thinking. Think of scenarios where you've had to navigate complex sales cycles or overcome challenges in account management. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
