Workforce Infrastructure Lead in Ruislip

The NWL Training Hub is an organisation providing an enabling training and workforce function to the primary care workforce of the NW London geography. NWLs population is complex and very varied, as is its workforce, which is also very dispersed, reflecting the fact that it includes over 330 autonomous GP practices. The post-holder will play a pivotal role in supporting and expanding high-quality learning environments, coordinating workforce development programmes, and ensuring compliance with educational and regulatory standards. This includes overseeing placement opportunities, facilitating forums and governance processes, and leading on key initiatives such as the Anchor Programme, WRES, and the Oliver McGowan Programme. The role will also focus on workforce expansion through the management of vocational training and GP expansion programmes, applying project management principles to drive innovation and continuous improvement across all Training Hub activities.

Main duties of the job

• Deliver the NWL Training Hub strategy and objectives in line with NHS Workforce Plan and NHS England Workforce Development priorities.
• Lead and support Learning Environments (LEs) to host placement trainees, ensuring annual re-assessments and compliance with quality and regulatory standards.
• Oversee the Standards for Student Supervision and Assessment (SSSA), maintaining the SSSA register and facilitating forums for supervisors and assessors.
• Lead engagement with the Anchor Programme, deliver WRES and FSUG initiatives, and coordinate the implementation of the Oliver McGowan Programme and other new workforce initiatives.
• Coordinate and manage workforce expansion activities, including the Vocational Training Scheme (VTS) and GP Expansion programme, to support the growth of the primary care workforce.
• Engage with neighbourhood health teams, careers fairs, forums and networks to align workforce development with local priorities and raise the profile of primary care careers.
• Apply project management principles to all programmes within the Training Hub, contributing to strategic planning, monitoring resource allocation and supporting bid-writing for new opportunities.

About us

The Confederation, Hillingdon CIC works with General Practice and other healthcare providers to deliver its vision for Hillingdon to deliver the best primary care outcomes for patients in the whole of London. We are a not-for-profit community interest company. The Confederation works to develop and support individual GP practices, PCNs and Neighbourhoods and their changing needs. We deliver excellent clinical services ourselves both at scale and complementary to General Practice. We are the Hillingdon provider representative voice for local General Practice into the wider NHS and other Partners. We are of the NHS but independent, innovative and transformational. The Confederation determines to develop as an attractive place to work, providing rewarding roles and opportunities to grow in order to attract and retain great staff that in turn delivers our vision.

Our Values

• We work together to make a difference for patients
• We care enough to go the extra mile
• We support, trust, and empower
• We sincerely value each other
• We support primary care to own its destiny

Job responsibilities

Strategic Workforce Development

• Deliver the NWL Training Hub strategy and key objectives in line with the NHS Workforce Plan and NHS England Workforce Development priorities.
• Support local Training Hubs to provide tailored training programmes for primary care staff.
• Apply training needs analyses to identify skill gaps and workforce development opportunities across NWL.
• Engage neighbourhood health teams to align workforce development with local priorities.
• Support communications on training opportunities via newsletters, website updates and social media.
• Support Learning Environments (LEs) to host placement trainees, working collaboratively with Education Leads to maximise placement opportunities.
• Process annual re-assessments of Learning Environments to ensure ongoing compliance with quality and regulatory standards.

Governance & Forums

• Oversee the Standards for Student Supervision and Assessment (SSSA), including maintaining and regularly updating the SSSA register.
• Facilitate the SSSA forum for supervisors and assessors, ensuring effective communication, sharing of best practice and ongoing professional development.

Programmes

• Lead engagement with the Anchor Programme to strengthen community partnerships and expand placement capacity.
• Support the delivery of Workforce Race Equality Standard (WRES) and Freedom to Speak Up Guardian (FSUG) initiatives, promoting equality, diversity and staff wellbeing.
• Coordinate and support the implementation of the Oliver McGowan Programme and other new education or workforce initiatives as required.

Workforce Expansion

• Coordinate activities related to the Vocational Training Scheme (VTS), ensuring effective administration and support for trainees.
• Manage the GP Expansion programmes, supporting the growth and development of the primary care workforce.

Project Management

• Apply a project management approach to all programmes within the Training Hub.
• Contribute to strategic planning of Training Hub projects, identifying interdependencies and risks.
• Monitor resource allocation and ensure value for money in commissioning and delivery.
• Horizon scan for new opportunities and support bid-writing processes.

Person Specification

Qualifications

• Postgraduate qualification in leadership, project management, or workforce planning.

Experience

• Understanding of NHS regulatory frameworks and compliance requirements.
• Experience of working in primary care at scale.
• Significant experience of successfully operating in a politically sensitive environment.
• Evidence of continued professional development.
• Demonstrated experience of coordinating projects in complex and challenging environments.
• Comprehensive knowledge of the workforce issues within primary care and the initiatives to address them.
• Knowledge of current national and London-wide agendas and responsibilities.
• Proven track record in supporting and managing learning environments, including placements and compliance with quality standards.
• Demonstrable experience of project management, including strategic planning, resource monitoring, and bid-writing.
• Experience of working collaboratively with a range of stakeholders, including training hubs, health teams, and external partners.
• Understanding of confidentiality, GDPR, and record-keeping standards.

Skills & Other

• Ability to plan, co-ordinate and deliver programmes of work on time, to budget and to a high standard.
• Excellent organisational skills with an attention to detail and an ability to personally and through teams, finish tasks completely and to a high standard.
• Excellent communication skills, written, verbal and listening.
• Experience of creating and giving presentations to a varied group of internal and external stakeholders.
• Experience in building relationships and collaborating with stakeholders, including GP practices, training hubs, universities, and professional bodies.
• Strong analytical skills with the ability to interpret complex information, identify workforce development needs, and produce clear reports.
• Experience in applying training needs analyses and evaluating programme outcomes.
• Ability to use data to inform decision-making and strategic planning.
• Collaborative and inclusive approach, able to influence and motivate others to achieve shared goals.
• Experience in leading recruitment, onboarding and supporting the professional growth of staff and trainees.
• Demonstrated leadership in clinical education, workforce development or service transformation.
• Self-motivated, proactive, and adaptable to change.
• Commitment to equality, diversity, and inclusion in the workplace.
• Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales.
• Experience of managing a team without direct line management.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.