Guest Relations & Reception Specialist (London)
Guest Relations & Reception Specialist (London)

Guest Relations & Reception Specialist (London)

Full-Time 30000 - 42000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the friendly face of our community, managing appointments and ensuring a welcoming environment.
  • Company: A social impact organisation dedicated to making a difference in London.
  • Benefits: Full-time role with opportunities for personal growth and community engagement.
  • Why this job: Join us to connect with diverse individuals and contribute to a meaningful mission.
  • Qualifications: Exceptional customer service skills and experience in hospitality or client relations preferred.
  • Other info: Dynamic work environment with a focus on community and inclusivity.

The predicted salary is between 30000 - 42000 Β£ per year.

A social impact community organization in London is seeking a Guest Relations Advisor/Receptionist to be the first point of contact for members and visitors. This full-time on-site role requires exceptional customer service skills and the ability to communicate effectively with a diverse community.

The successful candidate will manage appointments, maintain visitor logs, and ensure that all areas are welcoming and organized. Previous experience in hospitality or client relations is preferred, making this a unique opportunity to contribute to a meaningful mission.

Guest Relations & Reception Specialist (London) employer: The Conduit

Join a vibrant social impact community organisation in London, where your role as a Guest Relations & Reception Specialist will not only enhance your customer service skills but also allow you to contribute to a meaningful mission. With a supportive work culture that values diversity and inclusion, you'll find ample opportunities for personal and professional growth, all while being part of a team dedicated to making a positive difference in the community.
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Contact Detail:

The Conduit Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Guest Relations & Reception Specialist (London)

✨Tip Number 1

Make sure to research the organisation before your interview. Knowing their mission and values will help you connect with them and show that you're genuinely interested in being part of their community.

✨Tip Number 2

Practice your customer service skills! Think of scenarios you might face as a Guest Relations Advisor and how you'd handle them. This will help you feel more confident during the interview.

✨Tip Number 3

Dress the part! First impressions matter, especially in a role where you'll be the first point of contact. Aim for smart-casual attire that reflects the welcoming vibe of the organisation.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.

We think you need these skills to ace Guest Relations & Reception Specialist (London)

Customer Service Skills
Effective Communication
Appointment Management
Visitor Log Maintenance
Organisational Skills
Hospitality Experience
Client Relations
Community Engagement

Some tips for your application 🫑

Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in showing us that you're a great fit for our community.

Highlight Relevant Experience: Make sure to emphasise any previous experience in hospitality or client relations. We love seeing how your past roles have prepared you for this position, so don’t hold back on sharing those stories!

Tailor Your Application: Take a moment to tailor your application specifically for the Guest Relations & Reception Specialist role. Mention how your skills align with our mission and the importance of creating a welcoming environment for our members and visitors.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!

How to prepare for a job interview at The Conduit

✨Know the Organisation

Before your interview, take some time to research the social impact community organisation. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in contributing to their cause.

✨Showcase Your Customer Service Skills

As a Guest Relations & Reception Specialist, exceptional customer service is key. Prepare examples from your previous experience where you successfully handled difficult situations or went above and beyond for a client. This will demonstrate your ability to communicate effectively with a diverse community.

✨Practice Common Interview Questions

Anticipate questions related to managing appointments and maintaining visitor logs. Practise your responses to common interview questions, such as how you would handle a busy reception area or deal with an unhappy visitor. This will help you feel more confident and articulate during the actual interview.

✨Create a Welcoming Presence

Since you'll be the first point of contact, it's important to convey warmth and approachability. During the interview, focus on your body language and tone of voice. Smile, maintain eye contact, and express enthusiasm about the role. This will give the interviewer a glimpse of how you would interact with members and visitors.

Guest Relations & Reception Specialist (London)
The Conduit
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  • Guest Relations & Reception Specialist (London)

    Full-Time
    30000 - 42000 Β£ / year (est.)
  • T

    The Conduit

    50-100
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