Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of The Conduit, welcoming members and visitors with exceptional service.
- Company: Join a global community focused on social and environmental change.
- Benefits: Full-time role with opportunities for personal growth and impactful connections.
- Why this job: Make a difference by connecting diverse individuals and fostering collaboration.
- Qualifications: Strong interpersonal skills and a passion for customer service are essential.
- Other info: Dynamic environment with a mission-driven culture and room for career advancement.
The predicted salary is between 30000 - 42000 £ per year.
Overview
The Conduit is a global community dedicated to advancing social and environmental change. With clubs in London and Oslo, it brings together social entrepreneurs, investors, creatives, business leaders, policymakers, and civil society. At The Conduit, members connect to drive meaningful impact and share innovative ideas for a better future. The organization offers opportunities for collaboration, learning, and transforming ambition into action.
Role Description
This is a full-time on-site role for a Guest Relations Advisor/Receptionist located in London, United Kingdom. The Guest Relations Advisor/Receptionist will serve as the first point of contact for members and visitors, providing exceptional customer service and addressing inquiries. Responsibilities include:
- Maintaining an accurate visitor log
- Coordinating appointments
- Ensuring the welcoming areas are well-maintained
- Supporting the team by managing bookings and providing information about club facilities and services
This role requires a proactive approach to creating a positive experience for all who visit The Conduit.
Qualifications
- Strong Interpersonal Skills and the ability to connect with a diverse community
- Excellent Communication and Customer Service skills to handle inquiries professionally and efficiently
- Experience in Client Relations and a customer-focused mindset
- Ability to provide training and guidance to team members or support staff
- Attention to detail, organizational skills, and a professional demeanor
- Previous experience in hospitality, front desk roles, or related fields is a plus
- Proficiency in handling booking systems and basic administrative tasks
- Comfortable working in a dynamic, mission-driven environment
Guest Relations Advisor / Receptionist employer: The Conduit
Contact Detail:
The Conduit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Relations Advisor / Receptionist
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with members of The Conduit. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show off your personality! When you get the chance for an interview or even an informal chat, let your passion for customer service shine through. We want to see how you can create that positive experience for visitors.
✨Tip Number 3
Be proactive! If you notice something that could improve the guest experience, mention it. This shows initiative and that you're already thinking about how to enhance the environment at The Conduit.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the time to engage with us directly.
We think you need these skills to ace Guest Relations Advisor / Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about what drives you, especially in customer service.
Tailor Your Application: Make sure to customise your application for the Guest Relations Advisor/Receptionist role. Highlight your relevant experience in hospitality and client relations, and connect it back to how you can contribute to The Conduit's mission of social and environmental change.
Be Detail-Oriented: Attention to detail is key in this role, so make sure your application is free from typos and errors. Double-check everything before hitting send. A polished application shows us that you care about the little things!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about The Conduit and what we stand for!
How to prepare for a job interview at The Conduit
✨Know Your Audience
Before the interview, take some time to research The Conduit and its mission. Understand their focus on social and environmental change, and think about how your values align with theirs. This will help you connect with the interviewers and show that you're genuinely interested in being part of their community.
✨Showcase Your Customer Service Skills
As a Guest Relations Advisor/Receptionist, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer or resolved a challenging situation. This will demonstrate your proactive approach and ability to create positive experiences for visitors.
✨Practice Your Communication Style
Since this role requires excellent communication skills, practice articulating your thoughts clearly and confidently. You might want to do a mock interview with a friend or family member, focusing on how you would handle inquiries and provide information about club facilities and services.
✨Dress the Part
First impressions matter, especially in a front-facing role. Choose an outfit that reflects professionalism while also fitting the vibe of The Conduit. A smart-casual look could work well, as it shows you respect the environment but are also approachable and friendly.
