At a Glance
- Tasks: Lead membership strategy, drive growth, and engage a vibrant community of changemakers.
- Company: The Conduit, a hub for social and environmental impact enthusiasts.
- Benefits: Competitive salary, dynamic work environment, and the chance to make a real difference.
- Other info: Opportunity for impactful leadership during a pivotal maternity cover period.
- Why this job: Join a mission-driven team and help shape solutions to the world's biggest challenges.
- Qualifications: 8+ years in membership or community leadership with strong business development skills.
The predicted salary is between 59400 - 72600 £ per year.
Company Overview
The Conduit serves as a home for people passionate about achieving positive social, environmental and economic change.
Our community shares our belief that world's most pressing problems are better understood as opportunities waiting for entrepreneurial solutions.
The Conduit's mission is to convene a collaborative community that scales and accelerates solutions to the world's greatest challenges and provide its community with a physical home, with industry leading sustainable and ethical hospitality, where creativity and innovation can flourish.
Our members are from all over the world, from all sectors and industries and are representative of the world we live in.
Role Summary
The Director of Membership will provide maternity cover for a six to eight month fixed-term period, leading the delivery of The Conduit's existing membership strategy and ensuring continuity across membership growth, retention and engagement.
This is a senior, commercially driven role requiring strong business development skills, a deep understanding of the impact sector and the ability to quickly take ownership of an established membership function.
The ideal candidate will combine strategic judgement with hands-on operational execution and be comfortable stepping into an established senior role.
They will maintain momentum against agreed priorities, identify opportunities to strengthen acquisition and retention, and deliver exceptional value for our community of changemakers throughout the maternity cover period.
Key Responsibilities
- Membership Strategy & Growth
- Deliver the agreed membership strategy, maintaining focus on commercial growth, retention and engagement throughout the fixed-term period.
- Drive new member acquisition through targeted campaigns, partnerships, and leveraging personal networks in the impact space.
- Review and optimise existing membership propositions and packages where appropriate, ensuring they remain competitive, mission-aligned and valuable to members.
- Track KPIs and budgets, providing regular reporting and using data to optimise performance.
- Community Building, Retention & Engagement
- Foster an inclusive, vibrant, and purpose-driven community aligned with The Conduit's ethos.
- Collaborate across teams to deliver high-calibre events, thought leadership sessions, and networking opportunities.
- Implement initiatives that deepen engagement, strengthen peer-to-peer connections, and enhance member satisfaction.
- Act as a visible ambassador for members, building meaningful relationships.
- Operational & Commercial Leadership
- Take ownership of the membership P&L during the maternity cover period, ensuring revenue targets, budgets and operational standards remain on track.
- Oversee the entire member journey-from onboarding to renewal-ensuring a seamless and premium experience.
- Use data insights to refine offerings and ensure member value.
- Team Leadership & Management
- Lead and support the Membership team during the maternity cover period, providing clear direction, continuity and accountability against agreed priorities.
- Set clear KPIs and ensure delivery against ambitious acquisition and retention targets.
- Member Conduct Management
- Take an active role in developing strategies and oversee communications to monitor behaviour in the club.
- Ensure all member-related issues are managed consistently and in line with The Conduit's policies.
Qualifications & Experience
- Minimum 8 years' experience in membership, business development, partnerships or community leadership, with the confidence to step into a senior fixed-term leadership role quickly.
- Proven ability to deliver commercial results, manage P&L, and scale membership programmes.
- Strong network in the impact and sustainability sectors.
- Exceptional leadership, communication, and relationship-building skills.
- Passion for social and environmental impact, with a proven track record in community development.
- Key Competencies
- Commercially astute with an entrepreneurial mindset.
- Skilled networker and connector, able to influence and engage at senior levels.
- Collaborative team player who values diversity and innovation.
- Fully aligned with The Conduit's mission and values.
Director of Membership (Maternity Cover 6 Months FTC) in City of London employer: The Conduit
Nettle is an exceptional employer located in the vibrant Covent Garden, offering a unique opportunity for Bartenders to thrive in a dynamic rooftop restaurant environment. With a strong commitment to sustainability and seasonal produce, employees benefit from a collaborative work culture that values creativity and craftsmanship, alongside competitive salaries, comprehensive healthcare, and generous leave policies. Nettle not only prioritises employee growth through ongoing training and structured career pathways but also fosters a warm and engaging atmosphere where team members can build meaningful connections with guests and each other.
StudySmarter Expert Advice🤫
We think this is how you could land Director of Membership (Maternity Cover 6 Months FTC) in City of London
✨Get Involved in Local Volunteering
Dive into some local volunteering opportunities! Nonprofits often look for temp workers who have a connection to the community they serve. By getting involved, you not only gain experience but also make valuable contacts in the sector.
✨Tap into Nonprofit Networks
Use platforms like Idealist or local nonprofit job boards to find temporary gigs. These spaces are buzzing with opportunities specifically tailored for social impact projects, making it easier for us to spot the ideal role at companies like The Conduit!
✨Attend Sector-Specific Events
Join meetings, workshops, or talks hosted by organisations in the nonprofit realm. These events are perfect for making connections and learning about temporary roles that might not be widely advertised. Plus, you can showcase your passion for social impact right there!
✨Don’t Forget Online Applications!
When you spot a temporary role at The Conduit that piques your interest, go ahead and apply through their website! Tailor your message to highlight how your skills align with their mission – it shows you care about the cause, which is key in this field.
We think you need these skills to ace Director of Membership (Maternity Cover 6 Months FTC) in City of London
Some tips for your application 🫡
Show Your Passion for Social Impact:In the world of nonprofits, it's all about the passion and commitment to making a difference. Make sure your cover letter speaks genuinely about why you're excited about this role at The Conduit. Share any experiences you've had with social impact projects or volunteering — it shows you live and breathe the cause!
Highlight Relevant Experience and Skills:For a temporary position in the nonprofit sector, focus on showcasing any specific skills or experience related to project management, community engagement, or fundraising. List any relevant work or volunteer roles on your CV, and consider including quantifiable achievements that demonstrate your impact in previous positions.
References from the Sector:Including references from previous roles in the nonprofit world can really bolster your application. If you've worked on similar social-impact projects before, ask those colleagues or supervisors if they'd be willing to vouch for your skills. This adds credibility and shows you're trusted in the sector, which can be a big plus for The Conduit.
Be Ready for a Quick Turnaround:Since this role is temporary, let your interest shine through in your application! Mention in your cover letter your availability to start immediately or at short notice. It shows you're keen and ready to dive right into the exciting work at The Conduit!
How to prepare for a job interview at The Conduit
✨Show Your Passion for the Cause
When interviewing for a role in the non-profit sector, especially for a temporary position, it's crucial to convey your genuine passion for social impact. Discuss why the mission of The Conduit resonates with you and share personal experiences that reflect your commitment to similar causes.
✨Demonstrate Your Flexibility and Adaptability
Non-profit projects often require quick pivots and resourcefulness. Be ready to share examples from your past where you've adapted to changing circumstances or tackled unexpected challenges. This will show your potential as a valuable, nimble team member for the Director of Membership (Maternity Cover 6 Months FTC) position.
✨Know Your Community Tools
Familiarise yourself with any tools or platforms that are widely used in the non-profit sector like project management software or stakeholder engagement tools. Show your readiness to hit the ground running in your temporary role by discussing any experience you have with these or similar platforms.
✨Be Prepared for Scenario-Based Questions
Expect to field scenario-based questions during your interview to assess your problem-solving skills in real-world situations. Think about how you would handle challenges typical of the non-profit sector, such as engaging with diverse stakeholders or managing project timelines effectively.
