CRM Marketing Manager in London

Condé Nast is a global media company producing the highest quality content with a footprint of more than 1 billion consumers in 32 territories through print, digital, video and social platforms. The company’s portfolio includes many of the world’s most respected and influential media properties including Vogue, Vanity Fair, Glamour, GQ, The New Yorker, Condé Nast Traveler/Traveller, Allure, AD, Bon Appétit and Wired, among others.

Location: London, GB

What you'll do:

• You’ll join the European Consumer Revenue team which is responsible for driving direct-to-consumer (DTC) revenue for all Condé Nast’s brands.
• With the support of the European CRM & Segmentation Director, you will drive consumer revenue growth through acquisition, retention and engagement marketing campaigns that align to our strategy.
• You will plan and deliver full-funnel strategies across CRM channels and will work with the Digital and Partnerships Marketing Managers to plan and deliver cross-channel campaigns.
• The CRM Marketing Manager is responsible for leading the customer marketing strategy and execution across magazine subscriptions, memberships and ecommerce products across all of our brands.
• You will build strong cross-functional relationships to develop creative, high-performing campaigns, collaborating closely with commercial, legal and brand teams to maximise opportunities.
• You will analyse and optimise activity through data-driven insights to deliver sustained growth.
• You will proactively identify new growth opportunities including emerging channels and strategies, partnerships and testing roadmaps.
• You will plan campaigns to deliver set revenue and performance targets, reporting to stakeholders on marketing impact, learnings and opportunities.

Who you are:

• An enthusiastic and driven customer marketing professional with a minimum of 5 years experience of running and optimising campaigns through CRM.
• Experience of leveraging a CDP to optimise campaigns.
• Proven track record of devising fully integrated marketing strategies to deliver both retention & purchase conversion objectives.
• Solid understanding of the full marketing mix, with experience integrating digital activity with CRM, partnerships, print media and events to maximise impact.
• Driven, enthusiastic with strong commercial acumen and excellent organisational skills.
• Ability to work collaboratively with excellent people skills.
• Highly analytical, utilising data to uncover insights and opportunities.
• Strong communication and presentation skills with proven ability to present well to stakeholders.
• Strong attention to detail & focus on accuracy.
• A proactive, curious and action-oriented individual.

What benefits do we offer?

• Condé Nast Learning Hub with over 16,000+ courses.
• 25 days holiday and extra days of annual leave for special occasions.
• Hybrid working and core hours.
• Competitive pension scheme.
• Bupa Private Healthcare.
• Season ticket loans.
• Cycle to work.
• Employee Assistance programme.
• Wellness benefits including gym discounts.
• Discounts and Magazine Subscriptions.

Condé Nast is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, familial status and other legally protected characteristics.