Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Respond to service requests and maintain properties with a focus on customer satisfaction.
- Company: Join The Community Builders, a leading nonprofit dedicated to strengthening communities.
- Benefits: Enjoy competitive pay, health insurance, paid holidays, and a retirement plan.
- Why this job: Make a real difference in your community while developing valuable maintenance skills.
- Qualifications: High school diploma and 3 years of hands-on repair experience required.
- Other info: Dynamic work environment with opportunities for growth and learning.
The predicted salary is between 18 - 26 £ per hour.
About The Community Builders (TCB) Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where all people can thrive.
Position Description
Under the direction of the Service Maintenance Manager, the Service Technician II is responsible for promptly responding to all service requests, apartment turnover preparation and the preservation and maintenance of the property. This role will have a strong degree of building trades skills and work independently to handle a variety of apartment interior, exterior and the site grounds. The Service Technician II is vital to the successful maintenance of the property, through excellent customer service focus and a positive and productive relationship with other team members.
Responsibilities
- Diagnose and perform repairs for appliances, carpentry, hardware accessories, masonry, painting, as well as basic electrical, plumbing, and HVAC.
- Respond and complete all service requests and on-call emergencies in a timely and professional manner, as directed by the Community Manager or Service Manager.
- Complete or monitor vendor preventive maintenance task completion for building systems, equipment and components.
- Prepare and perform repairs to vacant apartments to be ready for new resident move-ins.
- Maintain grounds and common spaces through cleaning, trash management, landscaping, and snow removal.
- Prepare and make repairs for REAC/HQS inspections and audits.
- Maintain Maintenance shop and inventory to company standards and work with a safety mindset including wearing appropriate PPE.
- Available for weekend work, on-call rotation and emergency service call duties.
- Assist Maintenance Supervisor with providing technical guidance to Maintenance Tech I.
Knowledge, Skills and Abilities
- Ability to read, write, understand and communicate in English, bilingual skills a plus!
- Basic skills with computer and hand-held devices.
- Knowledge of Federal Fair Housing Laws & Guidelines a plus.
- Knowledge of all hand and power tools, cleaning supplies, and Personal Protection Equipment (PPE).
- Valid Driver’s License and reliable transportation.
- Strong attention to detail, organizational, time-management and problem solving skills.
- Superior customer service skills including the ability to manage difficult customers and/or situations.
Physical Demands & Work Environment
- Occasionally ascends/descends a ladder to service the lights and ceiling fans.
- Frequently moves equipment weighing up to 50 pounds across sites.
- Constantly works in outdoor weather conditions.
Education & Experience:
- High School diploma or equivalent required.
- Trade school or 3 years of progressive responsibility in property management or hospitality.
- Minimum of 3 years of advanced hands-on repair experience in two or more building trades.
- REAC/HQS experience preferred.
- Industry-Trade certifications/Degrees (NAHMS, CAMT, OSHA, HVAC, ETC) preferred.
Benefits
- Medical, dental, and vision insurance.
- 12 Paid Holidays & tenure-based PTO accruals.
- Employer contributions to Health Savings Accounts.
- Company paid Life & Disability Insurance.
- 403(b) retirement plan with company match.
- Tax-advantage accounts: commuter/parking, medical & dependent care FSA.
- Hospital & Critical Illness Insurance.
- Confidential, 24/7 Employee Assistance Program.
Pay Rate: $22/hour
The Community Builders is an equal opportunity employer.
Service Maintenance Technician II employer: The Community Builders
Contact Detail:
The Community Builders Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Maintenance Technician II
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the property management or maintenance field. They might know of openings or can put in a good word for you, which can make all the difference.
✨Tip Number 2
Show off your skills! If you have hands-on experience with repairs or maintenance, consider creating a portfolio or a list of your past projects. This can help you stand out during interviews and show that you’re ready to tackle the job.
✨Tip Number 3
Prepare for the interview by brushing up on common maintenance scenarios. Think about how you would handle specific service requests or emergencies. Being able to demonstrate your problem-solving skills will impress potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Service Maintenance Technician II
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your hands-on repair experience and any relevant certifications in your application. We want to see how your skills align with the Service Technician II role, so don’t hold back!
Tailor Your Application: Take a moment to customise your application for TCB. Mention specific experiences that relate to maintaining properties and providing excellent customer service. This shows us you’re genuinely interested in the position.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your qualifications shine through without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at The Community Builders
✨Know Your Stuff
Make sure you brush up on your building trades skills before the interview. Be ready to discuss your hands-on experience with repairs, maintenance tasks, and any relevant certifications you hold. This will show that you’re not just a talker but someone who can get the job done.
✨Show Off Your Customer Service Skills
Since this role involves a lot of interaction with residents and team members, be prepared to share examples of how you've handled difficult situations or provided excellent customer service in the past. Highlighting your ability to maintain a positive attitude under pressure will definitely impress them.
✨Get Familiar with TCB's Mission
Take some time to understand The Community Builders' mission and values. Being able to articulate how your personal values align with theirs will demonstrate your genuine interest in the role and the organisation. It’s all about showing that you’re not just looking for a job, but a place where you can contribute to a greater cause.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about their maintenance processes, team dynamics, or even how they handle emergency service calls. Asking questions shows that you’re engaged and serious about the position, plus it gives you a chance to assess if the company is the right fit for you.
