At a Glance
- Tasks: Lead and coordinate operations across departments to ensure top-notch guest experiences.
- Company: A forward-thinking hospitality company focused on making life better for everyone.
- Benefits: Higher-than-average pay, tips, free meals, and wellness resources.
- Why this job: Join a team that values your input and strives for a better hospitality industry.
- Qualifications: Experience in team management and knowledge of health and safety practices.
- Other info: Great opportunities for personal growth and career development.
The predicted salary is between 30000 - 42000 £ per year.
We’re about much more than hospitality! We’re striving to make life better for people – whether they are team, guests or community, through our everyday actions and decisions. Our team care for others, bring their best and help us move forward, whatever job they do.
Our DM's have their fingers on the pulse when it comes to the operational side of our venues throughout the day. They co-ordinate between all departments from the Restaurant and Kitchen, to Reception and Housekeeping as well as the day’s functions supporting the Deputy GM and General Manager to ensure our levels of service are delivered consistently throughout the guest journey.
As a DM you are a confident leader, working to develop your skills and experience and learning every step of the way. You have some experience in managing teams as well as health and safety practices, policies and procedures coupled with basic knowledge of computers and software including e-mail, Microsoft office and internet communication tools.
Your organisational skills are exceptional and you can clearly demonstrate your ability to manage multiple projects and tasks whilst meeting deadlines and maintaining a high quality of work.
Skill and experience are necessary to do this job, but more than anything else, we want someone who shares our vision of a hospitality industry that is better and sees themselves being part of the team who can make this happen!
We pay a fair wage – with our hourly pay being higher than the Government rates, at a minimum. Your earnings will be further enhanced by our 10% service charges and other tips that guests leave – with 100% of tips being retained by the team.
We make life better for our team by:
- Offering great perks and benefits to be enjoyed by you and your family!
- Sharing our profits with you after 1 year of service
- Giving you free meals, soft drinks and hot drinks on shift
- Listening to our team via surveys and feedback sessions
- Offering free wellbeing services and resources, for help whenever you need it
- Creating great learning and development opportunities to support your career
Duty Manager in Wishaw employer: The Commercial Hotel
Contact Detail:
The Commercial Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in Wishaw
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees. They can give you the inside scoop on what it’s really like to work as a Duty Manager and might even refer you for the job!
✨Tip Number 2
Show off your leadership skills! During interviews, share specific examples of how you've successfully managed teams or projects. This will demonstrate that you’re not just about the skills, but also about being a confident leader who can inspire others.
✨Tip Number 3
Be prepared to discuss operational challenges! Brush up on common issues faced in hospitality and think about how you would tackle them. This shows you’re proactive and ready to jump into the role of Duty Manager.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be part of a team that’s all about making life better for everyone involved!
We think you need these skills to ace Duty Manager in Wishaw
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for the hospitality industry shine through! We want to see how you connect with our mission of making life better for everyone involved. Share a personal story or experience that highlights your commitment to excellent service.
Highlight Your Leadership Skills: As a Duty Manager, you'll be leading a team, so make sure to showcase your leadership experience in your application. Talk about times you've successfully managed a team or coordinated between departments. We want to know how you can bring people together to create a fantastic guest experience!
Be Organised and Clear: Your application should reflect your exceptional organisational skills. Keep it clear and concise, and make sure to structure your information logically. Use bullet points if necessary to highlight your key skills and experiences, so we can easily see why you’d be a great fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team. Don’t forget to double-check everything before hitting send!
How to prepare for a job interview at The Commercial Hotel
✨Know the Company’s Vision
Before your interview, take some time to understand the company’s mission of making life better for people. Be ready to discuss how your values align with theirs and how you can contribute to this vision as a Duty Manager.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully managed teams or coordinated between departments. Highlight your ability to motivate others and maintain high service standards.
✨Be Organised and Ready to Multitask
This role requires exceptional organisational skills. During the interview, share specific instances where you’ve managed multiple projects or tasks simultaneously. Discuss how you prioritise and ensure quality work while meeting deadlines.
✨Familiarise Yourself with Health and Safety Practices
Since health and safety are crucial in hospitality, brush up on relevant policies and procedures. Be prepared to discuss your knowledge and experience in this area, showing that you can uphold these standards in your role.