At a Glance
- Tasks: Coordinate operations across departments like Restaurant, Kitchen, and Reception to ensure service quality.
- Company: A hospitality provider focused on improving lives for team members, guests, and the community.
- Benefits: Enjoy free meals, soft drinks, and tips retention, plus profit sharing after one year of service.
- Other info: Live-in accommodation is available for this role.
- Why this job: Join a team dedicated to transforming the hospitality industry for the better.
- Qualifications: Experience in team management and knowledge of health and safety practices required.
The predicted salary is between 12 - 15 £ per hour.
We’re about much more than hospitality! We’re striving to make life better for people – whether they are team, guests or community, through our everyday actions and decisions. Our team care for others, bring their best and help us move forward, whatever job they do.
Our DM's have their fingers on the pulse when it comes to the operational side of our venues throughout the day. They co‑ordinate between all departments from the Restaurant and Kitchen, to Reception and Housekeeping as well as the day’s functions supporting the Deputy GM and General Manager to ensure our levels of service are delivered consistently throughout the guest journey.
As a DM you are a confident leader, working to develop your skills and experience and learning every step of the way. You have some experience in managing teams as well as health and safety practices, policies and procedures coupled with basic knowledge of computers and software including e‑mail, Microsoft office and internet communication tools.
Your organisational skills are exceptional and you can clearly demonstrate your ability to manage multiple projects and tasks whilst meeting deadlines and maintaining a high quality of work. Skill and experience are necessary to do this job, but more than anything else, we want someone who shares our vision of a hospitality industry that is better and sees themselves being part of the team who can make this happen!
We pay a fair wage – with our hourly pay being higher than the Government rates, at a minimum. Your earnings will be further enhanced by our 10% service charges and other tips that guests leave – with 100% of tips being retained by the team.
We make life better for our team by:
- Offering great perks and benefits to be enjoyed by you and your family!
- Sharing our profits with you after 1 year of service
- Giving you free meals, soft drinks and hot drinks on shift
- Listening to our team via surveys and feedback sessions
- Offering free wellbeing services and resources, for help whenever you need it
- Creating great learning and development opportunities to support your career
Duty Manager (Live in available) in Scotland employer: The Commercial Hotel
This hospitality provider is located in a vibrant community and prioritises employee wellbeing with free meals and wellness services. They also offer profit sharing after one year, ensuring that team members feel valued and rewarded for their contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager (Live in available) in Scotland
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Commercial Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Commercial Hotel
Don't be shy about reaching out to The Commercial Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Duty Manager (Live in available) in Scotland
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Commercial Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Commercial Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
