At a Glance
- Tasks: Welcome guests, ensure safety, and maintain a clean environment during night shifts.
- Company: A hospitality leader focused on making life better for everyone.
- Benefits: Higher-than-minimum wage, tips, free meals, and profit sharing after one year.
- Other info: Enjoy learning opportunities and wellbeing resources to support your growth.
- Why this job: Be a vital part of a team that values care and community impact.
- Qualifications: Experience in hospitality is great, but passion for service is key.
The predicted salary is between 12 - 15 € per hour.
We’re about much more than hospitality! We’re striving to make life better for people – whether they are team, guests or community, through our everyday actions and decisions. Our team care for others, bring their best and help us move forward, whatever job they do. When the lights are turned out and the doors locked our Night Team become the stars of the show, their role is all encompassing and pivotal to the safety of both our guests and team.
Role and Responsibilities
- Our Night Team offers guests returning late from nights out a warm and memorable welcome, actioning any late requests, setting up function rooms for the next day or cleaning down after the day's events.
- They are hands-on throughout the venue ensuring a clean, well maintained environment as well as completing relevant admin tasks and having responsibility for the security of the venue and its guests overnight.
- From a security aspect our Night Team can be found walking around the corridors, kitchens or exterior of the venue to ensure all entry points are secure.
- They also have a good understanding of health and safety requirements and ensure that all exits, fire points and other legal requirements are in place.
Qualifications
Skill and experience are necessary to do this job, but more than anything else, we want someone who shares our vision of a hospitality industry that is better and sees themselves being part of the team who can make this happen!
Compensation
We pay a fair wage – with our hourly pay being higher than the Government rates, at a minimum. Your earnings will be further enhanced by our 10% service charges and other tips that guests leave – with 100% of tips being retained by the team.
Benefits
- Offering great perks and benefits to be enjoyed by you and your family!
- Sharing our profits with you after 1 year of service.
- Giving you free meals, soft drinks and hot drinks on shift.
- Listening to our team via surveys and feedback sessions.
- Offering free wellbeing services and resources, for help whenever you need it.
- Creating great learning and development opportunities to support your career.
Nights Porter/Assistant employer: The Commercial Hotel
As a Nights Porter/Assistant, you will be part of a dynamic team dedicated to enhancing the hospitality experience for our guests and community. We offer competitive pay above government rates, along with a share in profits after one year of service, free meals during shifts, and a strong focus on employee wellbeing and development. Join us in creating a welcoming environment where your contributions are valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Nights Porter/Assistant
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in hospitality. They might know of openings or can put in a good word for you, which can make all the difference.
✨Tip Number 2
Be proactive! Don’t just wait for job postings to pop up. Visit our website regularly and apply directly. Sometimes, the best opportunities are filled before they even get advertised!
✨Tip Number 3
Show your personality! When you get an interview, let your passion for hospitality shine through. Share stories about how you’ve made guests feel welcome or how you’ve handled tricky situations.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you fresh in the interviewer’s mind. It shows you’re genuinely interested in the role and appreciate their time.
We think you need these skills to ace Nights Porter/Assistant
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! We want to see how you connect with our mission of making life better for everyone. Share any experiences that highlight your commitment to providing a warm and memorable welcome.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure to highlight your relevant skills and experiences without waffling on. A well-structured application makes it easier for us to see why you’d be a great fit for our Night Team.
Tailor Your Application:Don’t just send out the same application everywhere! Take a moment to tailor your application specifically for us. Mention how your values align with our vision of a better hospitality industry and how you can contribute to our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at The Commercial Hotel
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Nights Porter/Assistant. Familiarise yourself with tasks like guest interactions, security protocols, and health and safety requirements. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your People Skills
Since this role is all about hospitality and making guests feel welcome, be prepared to share examples of how you've provided excellent customer service in the past. Highlight any experiences where you’ve gone above and beyond to ensure someone felt cared for.
✨Emphasise Team Spirit
The company values teamwork, so be ready to discuss how you work well with others. Share stories that illustrate your ability to collaborate, support colleagues, and contribute to a positive team environment, especially during busy or challenging times.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they measure success in the role. This shows your genuine interest in being part of their mission to improve hospitality.
